Service Point Supervisor
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks. Scheduling and training staff. Working within a new Electoral District to ensure budget needs an projections met.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows. Adjusted to work schedules during Advanced poll and made adjustments.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members. Would update staff on regular communications and help with corrections.