Sheradan McCrea
Banff ,AB
Summary
Hardworking, friendly and passionate with strong organizational skills. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald’s
Banff, AB
08.2021 - Current
- Brewed coffee and tea and changed out drink station syrups.
- Operated cash register to ring up final bill and process various forms of payment.
- Collaborated with team members to complete orders.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Trained new team members on procedures, customer service, and sales techniques.
- Took orders, prepared meals, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Helped other crew with tasks when needed
Receptionist
Snap Fitness
Edmonton, AB
06.2019 - 08.2019
- Handled cash transactions and maintained sales and payments records accurately.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Renewed gym memberships
- Cleaned gym equipment and bathrooms
- Answered phones and answered questions
Cashier
Hallmark
Edmonton, AB
09.2018 - 01.2019
- Stocked, tagged and displayed merchandise as required.
- Set up new sales displays each week with fresh merchandise.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked with floor team and managers to meet wide range of customer needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Performed cash, card and check transactions to complete customer purchases.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register to record transactions accurately and efficiently.
- Learned duties for various positions and provided backup at key times.
Education
Certificate -
L.Y. Cairns School
Edmonton, AB06.2017
Skills
- Cash Handling
- Teamwork and Collaboration
- Fast learner
- Willing to try new things
- Fantastic customer service
- Charismatic
Accomplishments
Got promoted to crew trainer in November of 2022 to help train all the new crew!
Timeline
Crew Member
McDonald’s
08.2021 - Current
Receptionist
Snap Fitness
06.2019 - 08.2019
Cashier
Hallmark
09.2018 - 01.2019
Certificate -
L.Y. Cairns School