Anna Shen
Toronto,Ontario
Overview
6
6
years of professional experience
1
1
Certification
Work History
Companion Volunteer
Hospice Toronto
Toronto, Ontario
12.2023 - Current
- Engaged in meaningful conversations/activities with clients to bond with them and help reduce feelings of isolation and loneliness.
- Maintained accurate records of patient progress notes and service delivery plans.
- Assisted with meal preparation and light housekeeping tasks, according to client needs.
- Accompanied clients on walks or other outdoor activities.
Volunteer Teacher's Assistant
York Region District School Board (YRDSB)
Vaughan, Ontario
01.2019 - 05.2020
- Provided individualized assistance to students with special needs in the classroom.
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Encouraged positive social behaviours among students through role modelling and conflict resolution techniques.
High School Math Tutor
Personal Employment
Toronto, Ontario
05.2022 - Current
- Explained complex mathematical concepts using visual aids such as diagrams, graphs, and charts.
- Provided individualized tutoring sessions for each student to identify their specific learning needs.
- Maintained a positive learning environment that encouraged critical thinking and problem-solving.
Data Analyst Intern
PINGAN INSURANCE (GROUP) COMPANY OF CHINA LTD
Shao Xing, Zhejiang
05.2023 - 09.2023
- Use Excel for data recording and analysis.
- Prepared summaries of daily work completed for review by supervisors.
- Performed exploratory data analysis on large datasets to identify trends and outliers.
- Analyzed customer feedback surveys to understand user experience with products and services.
Education
Associate of Science - Psychology
University of Toronto
Toronto, ON04.2026
Skills
- Bilingual Mandarin, English
- Microsoft Office: Excel, Outlook, Word
- Compassionate communication
- Collaboration
- Financial records and reporting
- Information gathering and analysis
- Student-Parent-Teacher Collaboration
- Critical Thinking Abilities
Certification
- Standard First Aid with CPR-C and AED Skills - Issued in Jan 2024
- SMART SERVICE ONTARIO, Smart serve - Issued in June 2022
Timeline
Companion Volunteer
Hospice Toronto
12.2023 - Current
Data Analyst Intern
PINGAN INSURANCE (GROUP) COMPANY OF CHINA LTD
05.2023 - 09.2023
High School Math Tutor
Personal Employment
05.2022 - Current
Volunteer Teacher's Assistant
York Region District School Board (YRDSB)
01.2019 - 05.2020
Associate of Science - Psychology
University of Toronto
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