Shentel Laidlaw
Pickering,ON
Summary
Empathetic Personal Support Worker with a sensitive and compassionate approach to cultivate trusting, stimulating and varied lifestyle for residents. Excels at ambulating patients with mental impairments or physical limitations, meeting personal grooming needs, and administering medications.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Personal Support Worker
Carefor Health & Community Services - Corporate Office
08.2023 - 12.2023
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Documented vitals, behaviors, and medications in client medical records.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Provided safe mobility support to help patients move around personal and public spaces.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Completed regular check-ins and progress report for each client.
- Provided complex crisis intervention and stabilization to patients in psychological distress.
- Collaborated with medical and clinical personnel to coordinate and implement client services.
- Educated clients and families about mental health issues, treatments and resources.
Resident Care Provider
Amica Pickering Senior Lifestyle
09.2022 - 08.2023
- Assisted patients with bathing, oral care, peri-care, dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided compassionate and patient-focused care to cultivate well-being.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Scheduled daily and weekly care hours for client caseload.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Anticipated needs of eight to ten residents by engaging in meaningful conversations, initiating activity involvement, and interacting with resident families.
- Improved overall effectiveness of retirement facility by 80% responding to pendant calls promptly and improving ways of life by supporting patient comfort, cleanliness, and safety.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Checked vital signs and informed nurses on duty or supervisor regarding patient health concerns and behavioral changes.
- Recognized and reported abnormalities, changes in patients' health status using Yardi digital reporting system.
- Determined specific needs and provided most appropriate level of care services for patient well-being improving overall health.
- Assisted with palliative care and post-mortem care.
- Obtained Medical Care Provider certification within one month of employment and discovered creative new resident specific ways to administer medication.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Observed behavior and emotional responses of clients to promptly address concerns, improve self esteem, and protect each person from harm.
- Encouraged patients to participate in safe physical activity to help boost mood, enhance physical outcomes, and improve overall wellness.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Cared for memory care, immobile, and elderly residents dealing with mental health challenges.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Acted as Resident Service Coordinator's right hand and assisted with scheduling, on-boarding requirements, and training new staff.
- Assisted with tech support and audits of resident pendants.
- Assisted with teaching new staff how to write detailed reports, conflict resolution, and emergency evacuation procedure.
- Turned and positioned bedbound patients to prevent bedsores, initiate healing, and maintain comfort levels.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Education
PSW Diploma - Personal Support Worker
Canadian All Care College
Toronto, ON01.2023
Skills
- Clinical and Behavior Documentation
- Meal Planning and Preparation
- Mental Health Care
- Resident Care Training
- Memory Care
- Critical Thinking
- Mobility Devices Transfers
- Medication Administration
Certification
- Certified Personal Support Worker, NACC - February 2023
- Standard First Aid and CPR Level C, Life Saver 101 - July 2026
- Food Safety Certification, Traincan Inc - June 2024
- Trauma and Mental Health Training, CAMH
Timeline
Personal Support Worker
Carefor Health & Community Services - Corporate Office
08.2023 - 12.2023
Resident Care Provider
Amica Pickering Senior Lifestyle
09.2022 - 08.2023
PSW Diploma - Personal Support Worker
Canadian All Care College
Similar Profiles
Tara KingTara King
PSS Supervisor at Carefor Health & Community Services - Corporate OfficePSS Supervisor at Carefor Health & Community Services - Corporate Office
Kayla BarkleyKayla Barkley
Personal Support Worker at Bayshore Home HealthPersonal Support Worker at Bayshore Home Health
CHOUKRI ALI HASSANCHOUKRI ALI HASSAN
Personal Support Worker at Carefor Health & Community Services -Personal Support Worker at Carefor Health & Community Services -