Shenna Lae Valdez
North York,Canada
Summary
To seek and maintain a part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Laser Engraver
Jewlr.com
North York, ON
09.2021 - 01.2022
- Kept work areas organized, clean and free of hazards, promoting consistent productivity.
- Used machines to engrave customer items with desired wording and images.
- Measured and computed dimensions of lettering, designs or patterns to be engraved
- Brushed or wiped acid over engraving to darken or highlight inscriptions
Cashier and Customer Services
Baskin Robbins
Thornhill, ON
03.2019 - 07.2022
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Performed cash, card and check transactions to complete customer purchases.
Education
Advanced Diploma - School of Architectural Technology
George Brown College - Casa Loma Campus
Toronto, ON04.2024
High School Diploma -
Northview Heights Secondary School
Toronto, ON06.2021
Skills
- Customer services
- Customer understanding
- Financial Services and Products
- Product Organization
- Cash Handling
- Collaboration
Volunteer History
Server | 06/2019
Neighbourlink North York – North York, ON
- Welcomed and led customers to their tables.
- Helped refill and serve products into customers' tables according to their requests.
- Cleaned the workplace by sweeping the floor, washing the dishes, wiping the tables and organizing products and utensils into their respective places.
Timeline
Laser Engraver
Jewlr.com
09.2021 - 01.2022
Cashier and Customer Services
Baskin Robbins
03.2019 - 07.2022
Advanced Diploma - School of Architectural Technology
George Brown College - Casa Loma Campus
High School Diploma -
Northview Heights Secondary School