Shenise Richards
ON
Summary
To seek and maintain full-time sales position that allows professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Manager of Operations
BODICON
08.2021 - Current
- Partnered with vendors and suppliers to effectively manage and budget
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services
- Developed and implemented strategies to maximize customer satisfaction
- Developed and maintained relationships with external vendors and suppliers
- Developed and maintained courteous effective interaction with customers to build connections and nurtured relationships
- Supervised creation of exciting merch content to catch attention of online customers
- Developed Skills using Excel , Shopify ,Shopify POS system Outlook and Google Workspace
- Worked flexible hours across night, weekend and holiday shifts
Genral Labour Packer (Temporary)DHL
Randstad
02.2022 - 06.2022
- Assemble various types of merchandise in preparation for shipment
- Accurately sort, scan, assemble & process 100 + merchandise as per agreed procedures
- Assist with physical inspections and apply applicable scans
- Prepared correct paper work for work order
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
- Emptied trashcans and transported waste to collection areas
Sales Associate
BSW Beauty (Beauty Supply Warehouse)
09.2018 - 10.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assist customers while providing hair and beauty consultancy
- Assist in maintaining clean and safe work environment
- Maintained stores display environment to match sales and promotions
- Assist customers locate products and checked store system for merchandise at other sites.
- Trained and developed new sales team associates in products, selling techniques and company procedures to assist company's quota
- Answered customer questions regarding sizing, alternative accessories and/or proper beauty care for merchandise.
- Implemented up-selling strategies such as recommending alternative accessories and complementary purchases to boost revenue.
- Proven ability to demonstrate correct hair/ makeup and /or beauty application
- Preformed ability to Stand,bend and lift 20-50 lbs unloading new product for stores stockroom or store shelves
Temporary Production Assistant
LUSH
10.2017 - 11.2017
- Worked with supervisors and team members to understand/ deliver supply needs and bring levels within desired tolerances.
- Delivered assistance to other workstations in different departments as needed
- Maintained company quota for production on all products manufactured within department
- Lift between 20-40 lbs of mixes/ingredients to prep for production
- Sort,Label and lightly packaged Products for Shipping
Girls Group Volunteer/Peer Leader
Weston Collegiate Institute
02.2016 - 06.2017
- Built relationships with 100+ members by providing safe judgment free zone
- Consistently restock food and beverages for weekly meetings and/or group events
- Preformed various maintenance task both light and heavy duties to ensure clean work space
- Model and promote mission,values and guiding principles through appropriate appearance, words, and actions
Event Planner/Host
Sundays
12.2015 - 06.2016
- Handled/Booked request, scheduling and reservations for special guests
- Assisted in all planned events Assisted with marketing strategies
- Worked with models, bartenders, managers, security and Djs to ensure smooth operations
- Ensured clean venues and safe experiences for all guests
- Assist in rearrangement of club furniture (tables, chairs etc) around for the operations of upcoming events
Sales Associate
Foot Locker
12.2011 - 12.2013
- Maintained an awareness of all promotions and advertisements
- Assisted in floor moves, merchandising, display maintenance, and housekeeping
- Aided customers in locating merchandise
- Assisted in inventories and records of sales and losses
- Organized visual merchandise display
Temporary Sales Associate/Cashier
Blue Notes
05.2011 - 12.2011
- Replenished and organized product in stock and on sales floor
- Provided customer assistance and fashion consultancy
- Assisted in store inventory counts
- Performed cash, card and check transactions to complete customer purchases.
Cashier
McDonald's
05.2010 - 07.2011
- Greeted customers in a friendly and professional manner
- Took orders and at counter and drive-thru window
- Worked efficiently to ensure food got out in a timely manner
- Responsible for handling of money and ensuring accuracy
- Assigned responsibilities of maintaining a clean working environment
- Worked over time to help assist company demand
Education
CannSell
CannSell Certificate
Toronto, ON2023
Secondary School Diploma -
Emery Collegiate Institute
North York, ON2017
Excellence of Aesthetics Certificate Health/Safety Awareness Certificate -
Yorkdale Secondary School
Toronto, ON2014
Skills
- Deadline-Oriented
- Driven Passion for results
- Great adaptability in generating leads while demonstrating leadership qualities
- Strong work ethic and professional work attitude
- Trusted customer consultation
- Efficient and reliable multitasker
- Conflict resolution skills ,both written and verbal
- Enthusiastic positive work attitude
- Team management
- Customer service sales satisfaction
Timeline
Genral Labour Packer (Temporary)DHL
Randstad
02.2022 - 06.2022
Manager of Operations
BODICON
08.2021 - Current
Sales Associate
BSW Beauty (Beauty Supply Warehouse)
09.2018 - 10.2021
Temporary Production Assistant
LUSH
10.2017 - 11.2017
Girls Group Volunteer/Peer Leader
Weston Collegiate Institute
02.2016 - 06.2017
Event Planner/Host
Sundays
12.2015 - 06.2016
Sales Associate
Foot Locker
12.2011 - 12.2013
Temporary Sales Associate/Cashier
Blue Notes
05.2011 - 12.2011
Cashier
McDonald's
05.2010 - 07.2011
CannSell
CannSell Certificate
Secondary School Diploma -
Emery Collegiate Institute
Excellence of Aesthetics Certificate Health/Safety Awareness Certificate -
Yorkdale Secondary School
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