Shengyi Lu
Toronto
Summary
Reliable Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker proficient in Microsoft Office and correspondence management. To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Sales and Cashier
Cestar College Of Business, Health And Technology
09.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Negotiated contracts with clients and developed relationships with key personnel.
Personal Assistant
Heilongjiang Provincial Hospital
09.2020 - 02.2021
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained appropriate filing of personal and professional documentation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
- Sourced and ordered office equipment and supplies.
- Organized and attended meetings and compiled related documents and reports.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
Online Esports Team Manager
GMC ESports
04.2018 - 11.2019
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Onboarded new employees with training and new hire documentation.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Established and updated work schedules to account for changing staff levels and expected workloads.
Education
Bachelor of Human Resources Management - Human Resources Management
York University
Toronto, ON04.2023
Ontario College Diploma - Business
St. Clair College of Applied Arts And Technology
Windsor, ON08.2021
Skills
- Calendar and Scheduling Software
- Strong problem solver
- Office Equipment Operation
- Appointment Scheduling
- Document Filing and Retrieval
- Research and Analytical Skills
- Communication
- Strong Problem Solver
- Human Resources Management (HRM)
- Operations Support
- Schedule Management
- Human Resource Laws
Timeline
Sales and Cashier
Cestar College Of Business, Health And Technology
09.2023 - 12.2023
Personal Assistant
Heilongjiang Provincial Hospital
09.2020 - 02.2021
Online Esports Team Manager
GMC ESports
04.2018 - 11.2019
Bachelor of Human Resources Management - Human Resources Management
York University
Ontario College Diploma - Business
St. Clair College of Applied Arts And Technology
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