Efficient and patient professional with strong time management skills. Able to effectively prioritize tasks and meet deadlines. Fast learner with a proven track record of quickly acquiring new skills and knowledge. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
7
7
years of professional experience
Work History
Field Technician
Dependable Home Tech(under contract to Rogers)
Toronto, Ontario
07.2018 - 08.2024
Set up and configure internet, cable TV, and telephone services for residential and business customers.
Install and troubleshoot hardware, such as routers, modems, set-top boxes, and network cables.
Perform network testing and verification to ensure services are functioning correctly.
Diagnose and repair issues related to internet, cable, and phone services.
Replace or repair faulty equipment and wiring, including addressing connectivity and signal problems.
Conduct routine inspections and preventive maintenance to avoid future service disruptions.
Interact with customers to explain the installation or repair process, and answer any questions they may have.
Provide guidance on how to use and optimize the installed services and equipment.
Operations Assistant
Fresh Fruit
Toronto, Ontario
09.2017 - 06.2018
Assisted in developing and implementing operational strategies to ensure efficient operations.
Monitored inventory levels, tracked orders and assisted with purchasing decisions.
Coordinated the delivery of products or services to customers in a timely manner.
Assisted with the development of processes and procedures related to operations management.
Education
Bachelor of Arts - Commerce And Business Administration
York University
Toronto, ON
01-2024
Skills
Technical Analysis
Technical Support
Project Management
Hardware and software installation
Data Collection
Data Entry
Administrative Support
MS Office
Mandarin Written and Verbal Skills
Knowledge Acquisition
Timeline
Field Technician
Dependable Home Tech(under contract to Rogers)
07.2018 - 08.2024
Operations Assistant
Fresh Fruit
09.2017 - 06.2018
Bachelor of Arts - Commerce And Business Administration
York University
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