Summary
Work History
Education
Skills
Timeline
Generic

Shengbang Zhu

Burnaby,BC

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Work History

Retail Associate

T&T Supermarket
04.2022 - 08.2022
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Education

Bachelor of Arts - Economy

Simon Fraser University
Burnaby, BC
04.2024

Skills

  • Self-Directed Learning
  • Sales Promotion
  • Special Orders
  • Returns and Exchanges
  • Gift Wrapping
  • Building Customer Loyalty

Timeline

Retail Associate

T&T Supermarket
04.2022 - 08.2022

Bachelor of Arts - Economy

Simon Fraser University
Shengbang Zhu