Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shenanda Caul

Edmonton,AB

Summary

Motivational Supervisor with 20 years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth and schedule management. Customer-oriented Supervisor with years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in [food] industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.

Overview

38
38
years of professional experience

Work History

Supervisor

Safeway
Dryden, ON
09.2017 - 09.2023
  • Directed and supervised team of 4employees in daily operations.
  • Stocked shelves with freshly cut produce in accordance with company standards.
  • Maintained cleanliness of cutting area, including sanitizing knives and equipment regularly.
  • Restocked shelves as needed throughout the day to ensure availability of product for customers.
  • Provided training and guidance to new staff members on proper procedures related to cutting, storing, and packaging fresh cut produce.
  • Applied pricing labels correctly according to current store specials or discounts offered by management.
  • Greeted customers to determine wants or needs.
  • Cut fresh produce to customer specifications in a timely manner.
  • Organized and maintained inventory of all fresh cut items.
  • Followed food safety protocols when handling and preparing fresh cut items.
  • Ensured that proper labeling was applied to packages of fresh cut items.
  • Communicated effectively with team members regarding stock needs and special orders from customers.
  • Rotated stock on shelves so that older items were used first, preventing waste due to expiration dates.

Cut Fruit Supervisor

Safeway
Dryden, ON
09.2017 - 09.2023

Every morning I would do the spot check and print the production report.

Each week I ordered Bunzl

for produce and cut fruit.

I also ordered the ingredients for the salads and the yogurts and cereal.

OTC Clerk

Walmart
Dryden, ON
06.2021 - 11.2022
  • Operated cash register to process cash, check, and credit card transactions.
  • Processed customer orders promptly and accurately.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Received orders in the back.
  • Rang up patients through the till asking for proof of idea if it's narcotic prescription.

Banquet and Restaurant Server

Best Western
Dryden, ON
04.1985 - 01.2003
  • Greeted guests, presented menus and provided detailed information on food and beverage items.
  • Provided friendly and attentive service to all customers.
  • Assisted in setting up banquet rooms for special events according to instructions from management.
  • Ensured that all dining areas were clean, well maintained, and properly stocked with supplies.
  • Maintained a positive attitude while interacting with customers as well as other staff members.
  • Processed payments using cash registers or POS systems.
  • Managed multiple tables at once by taking orders quickly and accurately.
  • Informed customers of daily specials in an informative and enthusiastic manner.
  • Performed opening and closing duties such as restocking condiments, cleaning work stations.
  • Checked IDs for alcohol purchases in compliance with state laws.
  • Arranged table settings prior to customer arrival including silverware placement and linen napkins folding.
  • Replenished beverages throughout the meal period as needed by guests.
  • Provided assistance with catering services such as plate delivery or buffet setup.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Collected dishes promptly after each course, cleared crumbs and glassware and maintained customer satisfaction.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Verified food tray contents and transported each from kitchen to banquet hall.
  • Stocked service areas with supplies during slow periods.
  • Filled condiments and napkin containers during slack periods.
  • Garnished dishes and beverages to serve visually appealing menu items.

Education

High School Diploma -

Dryden High School
Dryden, ON
06.1987

Skills

  • Customer Service
  • I am very customer friendly and have always believed that if there is no customer there is no jobs
  • I always take customers to the product

Timeline

OTC Clerk

Walmart
06.2021 - 11.2022

Supervisor

Safeway
09.2017 - 09.2023

Cut Fruit Supervisor

Safeway
09.2017 - 09.2023

Banquet and Restaurant Server

Best Western
04.1985 - 01.2003

High School Diploma -

Dryden High School
Shenanda Caul