Shena Alvarez
Menifee
Summary
Compassionate Caregiver with extensive experience in private residence settings, specializing in patient care and emotional support. Demonstrated success in advocating for clients’ needs while ensuring their safety and comfort. Proficient in meal preparation and crisis intervention, fostering strong relationships that enhance client well-being. Dedicated to delivering exceptional care and support to improve overall quality of life.
Overview
4
4
years of professional experience
Work History
Care Assistant
Private Residence
Menifee
04.2024 - Current
- Drove clients to shop for groceries, attend doctor appointments and run errands.
- Light cleaning to maintain sanitary living environments.
- Assisted with meal planning to meet nutritional plans.
- Developed relationships with patients, through meaningful conversation.
- Provided companionship to patients by talking, listening and engaging in activities such as reading or playing board games.
- Improved patient outlook and daily living through compassionate care.
- Built strong and trusting rapport with clients and loved ones.
Store Associate
The UPS Store Inc.
Murrieta
11.2023 - 04.2024
- Reconciled daily sales transactions against cash registers totals.
- Assisted customers with product selection, pricing and availability.
- Organized store displays to ensure maximum visibility of products.
- Addressed customer complaints in a professional manner.
- Adhered to safety regulations when handling hazardous materials.
- Answered incoming calls regarding product inquiries or orders.
- Greeted customers to determine wants or needs.
- Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
Caregiver
Private Residence
Redlands
09.2021 - 10.2023
- Transported clients to doctor appointments and other errands
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assisted with meal planning to meet nutritional plans.
- Consulted with client care team to continually update care plans.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Built strong and trusting rapport with clients and loved ones.
- Reported concerns to nurse supervisor to promote optimal care.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Helped clients get in and out of beds and wheelchairs.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
Education
Bachelor of Science - Human Services
Grand Canyon University
Online LearningSkills
- Client advocacy
- Patient care
- Health and safety
- Crisis intervention
- Emotional support
- Time management
- Meal preparation
- Housekeeping
- Patient care and companionship
- Elderly care
- Daily living assistance
- Customer service
- Team collaboration
- Cash register operation
- Sales target achievement
- Computer literacy fundamentals
- Shipment processing
- POS systems
- Cash drawer management
- Verbal and written communication
- Meeting sales goals
- Flexible hours
- Retail Sales Experience
- Inventory management
- Store cleanliness maintenance
- Team leadership
References
References available upon request.
Timeline
Care Assistant
Private Residence
04.2024 - Current
Store Associate
The UPS Store Inc.
11.2023 - 04.2024
Caregiver
Private Residence
09.2021 - 10.2023
Bachelor of Science - Human Services
Grand Canyon University