Shen Obligar
Mississauga,ON
Summary
Dynamic individual with hands-on experience in Office Management and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
8
8
years of professional experience
Work History
CEO
Budget Blissful Books
11.2024 - Current
- Managed full-cycle accounts payable and receivable processes to ensure timely financial transactions.
- Reconciled bank statements and general ledger accounts to maintain accurate financial records.
- Prepared monthly financial statements, improving visibility into company performance and cash flow.
- Implemented cost-saving measures through detailed analysis of budget variances and expense reports.
- Developed financial reporting templates that improved clarity for stakeholders during quarterly reviews.
- Reconciled bank statements on a monthly basis, identifying discrepancies and resolving issues promptly.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Prepared comprehensive financial statements, including balance sheets, income statements, and cash flow reports for leadership review.
- Developed and implemented strategic initiatives to enhance operational efficiency across all departments.
Office Manager
RL Talyer Autoshop Ltd.
09.2024 - Current
- Coordinated daily operations to ensure seamless workflow and efficiency across departments.
- Managed inventory levels, ensuring optimal stock availability for customer needs.
- Implemented office procedures that improved communication and reduced processing times.
- Oversaw scheduling of appointments and service bookings, enhancing customer satisfaction.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Front Office Manager
Wyndham Hotels
08.2017 - 04.2022
- Oversaw front office operations, ensuring exceptional guest experiences and service quality.
- Managed team recruitment, training, and performance evaluations to optimize staff efficiency.
- Developed and implemented standard operating procedures for front desk operations and guest relations.
- Coordinated with housekeeping and maintenance to ensure timely resolution of guest concerns and property issues.
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
- Developed effective communication channels within the team to improve decision-making process and problem-solving abilities.
Education
College Diploma - Accounting And Payroll
Anderson College
Mississauga, ON04-2023
College Certification - Medical Terminology
Seneca College of Applied Arts And Technology
North York09-2019
College Diploma - Office Administration
College of The North Atlantic
St. John's, NL05-2015
Skills
- Digital marketing
- Project oversight
- Strategic budget development
- Social media engagement
- Operational planning
- Friendly, positive attitude
- Teamwork and collaboration
- Client support
- Responsive to new challenges
- Diligent and trustworthy
- Strong time management abilities
- Collaborative decision-making
- Effective problem resolution
Languages
English
Full Professional
Timeline
CEO
Budget Blissful Books
11.2024 - Current
Office Manager
RL Talyer Autoshop Ltd.
09.2024 - Current
Front Office Manager
Wyndham Hotels
08.2017 - 04.2022
College Diploma - Accounting And Payroll
Anderson College
College Certification - Medical Terminology
Seneca College of Applied Arts And Technology
College Diploma - Office Administration
College of The North Atlantic
Communication Skills
[You delivered that big presentation to rave reviews. Don’t be shy about it now! This is the place to show how well you work and play with others.]
Leadership Experience
[Are you president of your fraternity, head of the condo board, or a team lead for your favorite charity? You’re a natural leader—tell it like it is!]
Awards
- EMPLOYEE OF THE MONTH
- LEADERSHIP AWARD
- BEST PERFORMER AWARD
AWARDS
EMPLOYEE OF THE MONTH, LEADERSHIP AWARD, BEST PERFORMER AWARD