Shemsho Beqari
Toronto,ON
Summary
Reliable individual with skills and experience as Laboratory Technician. Smart and committed to job well done and offering exceptional drive. Insightful Laboratory Technician brings dedication to excellence and calm demeanor. Team player trained in laboratory procedures, equipment maintenance and inventory management. Supports lab operations with accurate documentation and organized spaces. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Laboratory Technician
Intermedica Lab Network
11.2020 - 03.2023
- Enhanced laboratory efficiency by implementing new testing procedures and protocols.
- Streamlined sample processing for faster turnaround times, resulting in improved customer satisfaction.
- Maintained a high level of accuracy in test results by following strict quality control procedures.
- Assisted in the development of new laboratory methods, leading to increased testing capabilities.
- Collaborated with cross-functional teams to support research projects and meet project deadlines.
- Increased sample throughput by optimizing workflow and efficient use of resources.
- Trained junior technicians on laboratory techniques and safety protocols, enhancing overall team proficiency.
- Performed complex analyses using various instrumentation, delivering reliable data for informed decisionmaking.
- Improved interdepartmental communication by collaborating closely with other lab personnel on shared projects and goals.
- Performed routine lab and department maintenance to keep area clean and orderly.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Calibrated and maintained instruments to keep equipment fully operational.
- Maintained documentation on tests performed in lab.
- Kept laboratory supplies prepared by inventorying stock, placing orders and verifying receipt.
- Trained new associates in laboratory procedures and standards.
- Cleaned and sterilized tools and equipment to maximize purity of specimens.
- Supported laboratory staff with advanced troubleshooting, resolving complex problems and helping with special projects.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
- Troubleshot and resolved equipment and process issues.
- Monitored and documented safety standards to verify compliance.
Coffee Shop Worker
Neri Caffe
11.2019 - 09.2020
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
- Boosted sales through upselling techniques and suggesting additional menu items based on customer preferences.
- Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
- Collaborated with team members to optimize workflow efficiency, resulting in reduced wait times for customers.
- Prepared high-quality beverages consistently by adhering to established recipes and presentation standards.
- Handled customer complaints professionally and efficiently, resolving issues swiftly to maintain overall satisfaction levels.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Used POS system to accurately enter orders and process payments.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Sales Agent
BSD Marketing
06.2019 - 08.2019
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Conducted market research to identify trends and opportunities for increased sales growth.
- Collaborated with marketing team to develop targeted promotional materials for specific industries.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Achieved top performer status within the company due to consistent high sales numbers.
- Increased sales and customer satisfaction through personalized servicing.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Explained features and advantages of [Type] products or services to promote sales.
- Negotiated pricing with vendor suppliers to fit customer budgets and generate maximum gross profit.
Education
Bachelor of Science - Medical Lab Science
Universiteti Aldent
Albania Western Europe07.2019
Skills
- BAC Screening/Drug Screen Collection
- Lab Result Interpretation
- Interpersonal and Written Communication
- Diagnosing [Type] Illnesses
- Medical Laboratory Procedures
- Equipment Calibration
- Microbiology Techniques
- PCR Techniques
- Biochemical Assays
- Analytical Chemistry
- Data Analysis
- Immunological Assays
Languages
English
Professional Working
Albanian
Full Professional
German
Elementary
Timeline
Laboratory Technician
Intermedica Lab Network
11.2020 - 03.2023
Coffee Shop Worker
Neri Caffe
11.2019 - 09.2020
Sales Agent
BSD Marketing
06.2019 - 08.2019
Bachelor of Science - Medical Lab Science
Universiteti Aldent
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