Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Shelsy Bourdierd

Moose Jaw,SK

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Oral Care Consultant

Colgate-Palmolive
12.2021 - 12.2023
  • Delivered services to customer locations within specific timeframes.
  • Passionate about learning and committed to continual improvement.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Strong marketing approach with dentists around region.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Provided excellent customer service to patients and medical staff.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Customer Service Representative

Synergies Corp
06.2020 - 11.2021
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Promoted available products and services to customers during service, account management, and order calls.

Education

Doctor of Dental Medicine - Dental Medicine

Pontificia Universidad Católica Madre Y Maestra
Santiago, Dominican Republic
02.2020

High School Diploma -

Colegio Sagrado Corazon De Jesus
Santiago
08.2013

Skills

  • Microsoft Office
  • Report Preparation
  • Empathy and compassion
  • Healthcare knowledge
  • Client assessment
  • Team collaboration
  • Attention to detail
  • Computer literacy
  • Multitasking capabilities
  • Case management
  • Organizational skills
  • Preventive Care

Accomplishments

  • Doctor in dental medicine
  • Practices within the clinic (PUCMM)
  • Back office
  • Oral Care Consultant
  • FIRST AID


Languages

English
Full Professional
French
Elementary
Spanish
Native or Bilingual

Timeline

Oral Care Consultant

Colgate-Palmolive
12.2021 - 12.2023

Customer Service Representative

Synergies Corp
06.2020 - 11.2021

Doctor of Dental Medicine - Dental Medicine

Pontificia Universidad Católica Madre Y Maestra

High School Diploma -

Colegio Sagrado Corazon De Jesus

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Shelsy Bourdierd