Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shelsey Raphael

120 Carruthers Avenue

Summary

Versatile and dedicated professional with experience at William Kholsmith, adept in customer service and time management. Excelled in roles requiring the ability to adapt quickly and work both independently and as part of a team. Demonstrated proficiency in English communication and a cooperative attitude, contributing to high customer satisfaction and repeat business.

Overview

9
9
years of professional experience

Work History

Cashier

William Kholsmith
09.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built and maintained a professional relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise
  • Assisted customers with returns, refunds and resolving transaction issues.

Cook

Tal Aizikov
10.2020 - 04.2021
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Maintained food safety and sanitation standards.

Pathfinder

Volunteer
08.2015 - 08.2019
  • Nursing Home Visits: I provide companionship to residents through conversation, reading, and interactive games.
  • Collecting non-perishable food items for the homeless


References upon request

Education

Business Fundamentals

Algonquin College
Ottawa, ON

High School Diploma -

Holy Trinity Catholic High School
Kanata, ON
06.2022

Skills

  • Time Management Skills
  • Cooperative Attitude
  • Customer Service Provider
  • Proficient in both written and verbal communication in English
  • Ability to learn and adapt quickly to new environments
  • Reliable and honest
  • Ability to work with a team and independently
  • Able to take initiative and problem-solving capabilities

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Cashier

William Kholsmith
09.2022 - Current

Cook

Tal Aizikov
10.2020 - 04.2021

Pathfinder

Volunteer
08.2015 - 08.2019

Business Fundamentals

Algonquin College

High School Diploma -

Holy Trinity Catholic High School
Shelsey Raphael