Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Shelron Bei

Summary

Dynamic customer service professional with a proven track record at Mobile Telephone Network, excelling in cash handling and fostering customer loyalty. Recognized for enhancing operational efficiency and implementing effective inventory management strategies. Adept at multitasking and maintaining attention to detail, driving satisfaction and supporting business growth objectives.

Offering strong communication skills and keen attention to detail, eager to learn and develop in fast-paced environment. Brings foundational understanding of cash management and customer service, ensuring smooth and accurate transactions. Ready to use and develop skills in cash handling and customer interaction in [Desired Position] role.

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

3
3
years of professional experience

Work History

Pool Cashier

Chateau Olivier
05.2024 - 02.2025
  • Delivered comprehensive cashier reports to management on revenue trends, facilitating data-driven decisionmaking.
  • Maintained updated knowledge of pricing, discounts, and pool policies to provide accurate information to guests.
  • Improved efficiency of inventory management through regular stock checks and timely replenishment orders.
  • Coordinated with lifeguards and other staff members to ensure smooth operations within the facility.
  • Facilitated communication between guests and different departments within the organization for seamless service provision.
  • Enhanced customer satisfaction by efficiently processing transactions and maintaining accurate cash handling.

Customer Service Agent

Mobile Telephone Network
03.2023 - 02.2024
  • Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
  • Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Junior Assistant Manager

Sumis Event
01.2022 - 02.2023
  • Enhanced team productivity by implementing efficient work schedules and task delegation.
  • Demonstrated commitment to continuous learning by attending professional workshops and conferences, subsequently applying new knowledge to daily tasks.
  • Implemented loss prevention measures to protect store assets and reduce shrinkage rates.
  • Evaluated staff performance regularly, providing feedback for growth opportunities and recognizing successes.
  • Supported senior management in the development of strategic plans for driving overall business growth objectives.
  • Analyzed sales data to identify trends, optimize merchandise assortment, and maximize profit margins.

Education

Bachelor of Science - Business Management

Unniversitaire De La Cote
Douala
01-2022

Accounting

Emergence Miaffo Solange
Douala, Bonaberi
08-2019

Skills

  • Patience and tolerance
  • Multitasking proficiency
  • Cash handling expertise
  • Cash register maintenance
  • Customer service
  • Attention to detail

Languages

English and french
Native or Bilingual

Interests


  • Music
  • Cooking
  • Fashion and Style
  • Reading
  • Participating in local clean-up initiatives
  • Adventure Travel

Timeline

Pool Cashier

Chateau Olivier
05.2024 - 02.2025

Customer Service Agent

Mobile Telephone Network
03.2023 - 02.2024

Junior Assistant Manager

Sumis Event
01.2022 - 02.2023

Bachelor of Science - Business Management

Unniversitaire De La Cote

Accounting

Emergence Miaffo Solange

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Shelron Bei