Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Shelly Steil

715 Johns Road NW Edmonton,AB

Summary

Multi-faceted with over 30 years of experience in social services field. Managed high volume teams and oversaw services to large caseloads. Excellent organizational and collaborative skills leading to effective service delivery. Dependable and successful at managing multiple priorities with a positive attitude. Hardworking and able to motivate staff with compassion, a high-level integrity and strong desire to achieve shared goals.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Casework Supervisor

Government Of Alberta
  • Demonstrated effective leadership and team building skills in guidance of teams/units with caseloads of the various program areas (Intake/Assessment/Intervention/Foster Care/Kinship/Permanency/High Risk Youth)
  • Lead various committees, partnerships within communities, demonstrated fiscal responsibility, training/mentoring staff.
  • Modeled/implemented conflict resolution, mediation, time/change management, human resource expectations.
  • Strong organizational skills, promotion of a positive work environment, change management implementations and awareness of trends/strategies, organizational frameworks.

Caseworker

Government Of Alberta
11.1999 - 2011
  • Provided service to children, youth and families thru case planning to meet needs as per legislation, service planning, referral/resources, court work, community liaison. multi-disciplinary teams. Experience in assessment, intervention, permanency, high risk youth, transitional planning, urgent interventions.
  • Involvement in Regional/Ministerial strategic planning, presentations to Region/Ministries/community, schools/universities.
  • Supervision of post secondary students/supervisory cover off.

Manager - Edmonton Region

Government Of Alberta
12.2011 - Current
  • Oversaw staff in providing services to children, youth and families in various delivery programs, case management.
  • Ensured services are aligned with Policy/Directives. Ensured accountability to Regional/Provincial Framework/Strategic Plans, knowledge of various legislations/Ministries (AB/Can)
  • Lead for Region on implementations of transitional/cross Ministerial work, high risk youth practice.
  • Strong communication skills, information requests for Ministry.
  • Effective organization skills, strong time management abilities, assessment/critical thinking.
  • Strong collaboration with stakeholders/linkages, facilitation for continuous improvement.

Home Educator

ABC Headstart
2007 - 04.2009
  • Assisted PUF children with their development (learning, skills and competencies) within the context of their family and community.
  • Completed service planning and delivery, documentation, screening and assessment of progress, complete referrals, training.
  • Communication within the Site Team regarding the children and the family developments.

Project Team Manager

Winnifred Stewart Association
01.1998 - 10.1999
  • Development and Compliance of Policy and Process with attention to content/format
  • Involvement and overseeing of Project Teams, maintaining process for information sharing with employees/clients/families and agencies/government.
  • Facilitation/planning development of strategic focus, client education.

Acting Service Team Manager

Winnifred Stewart Association
01.1998 - 10.1999
  • Maintain/justification of existing Individualized funding by compiling annual client reviews and completion of budgets, PDD negotiations for increase of funding, AISH renewals, legal documentation with clients/guardians/families, liaison to address funding issues with government.
  • Coordinate Service Agreements, contract development, knowledge of applicable legislation, government policy/process.

Training Supervisor

Cerwood Enterprises - Winnifred Stewart Associatio
11.1994 - 01.1998
  • Provided vocational/job training and support to persons with disabilities.
  • Case management, program/service plan development, assessment, education, evaluation.
  • Involvement in accreditation.

Financial Benefits/Employment & Client Support

Government Of Alberta
09.1993 - 04.1994
  • Exposure to Intake, financial benefits work with clients, employment and client support.
  • Crisis intervention, assessment, interviewing, service plans, referrals.
  • Claims, awareness of appeals.

Education

Social Work Diploma - RSW - Social Work

MacEwan University
Edmonton, AB
04.1994

Bachelor of Arts - Sociology/Psychology/Minor - Education

University of Alberta - Augustana
Camrose, AB
04.1992

Skills

  • Effective Leader, Extensive Knowledge in Client Engagement
  • Conflict Resolution and Problem Solving Skills, Critical Thinking
  • Knowledge with Human Resources, Financial Management, Court Experience
  • Strong Interpersonal and Written Communication

Certification

  • First Aid Certification/CPR - February 2023

Interests

  • I enjoy reading, photography and travelling. I am a certified author in Canada and enjoy pursuing this interest. I teach music and also support the Edmonton Cold Weather Rescue Association for Animals which I am quite active with. I seek out new challenges and the opportunity to learn new tasks.

Timeline

Manager - Edmonton Region

Government Of Alberta
12.2011 - Current

Caseworker

Government Of Alberta
11.1999 - 2011

Project Team Manager

Winnifred Stewart Association
01.1998 - 10.1999

Acting Service Team Manager

Winnifred Stewart Association
01.1998 - 10.1999

Training Supervisor

Cerwood Enterprises - Winnifred Stewart Associatio
11.1994 - 01.1998

Financial Benefits/Employment & Client Support

Government Of Alberta
09.1993 - 04.1994

Casework Supervisor

Government Of Alberta

Home Educator

ABC Headstart
2007 - 04.2009

Social Work Diploma - RSW - Social Work

MacEwan University

Bachelor of Arts - Sociology/Psychology/Minor - Education

University of Alberta - Augustana

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Shelly Steil