SHELLY LUMGAIR
Calgary,Canada
Summary
Accomplished sales professional with proven track record of delivering outstanding results. Comfortable working with individuals at all organizational levels, proficient in various delivery methods, capital projects, and LEED initiatives. Skilled in collaborating with architectural communities in Edmonton and Calgary, adept at closing deals and presenting to end users, A&D, dealers, and GC communities. Consistently exceeding sales targets while nurturing strong relationships. Boasting over 20 years of experience in sales and business development to drive growth and elevate organizational success.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Business Development / Owner
48TH SENIOR LIVING DESIGN
01.2023 - Current
- Collaborating with Design and LTC Communities to address the needs in Memory Care Design, including Furniture and Technology specifically tailored for Dementia.
- Sustainability and Healthy LTC CEU's
- Trade Shows, Industry Events
- Strong A&D relationships
- Proficient in various delivery methods, capital projects, and LEED initiatives, possessing a thorough understanding of the sales process.
- Experienced in collaborating closely with the architectural communities in both Edmonton and Calgary, as well as effectively closing deals and presenting to end users, A&D, dealers, and GC communities.
- Consulted with customers to assess needs and propose optimal solutions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Sales Development Manager Western USA
SENSO BY LUMINII
01.2022 - 01.2023
- Developed Large Agents, Product Knowledge, Pricing Programs
- Worked on various large-scale hotel projects
- Trade Shows, Industry Events, Lighting Designer Education
- Managed a diverse portfolio of clients, ensuring consistent account growth and customer satisfaction.
- Developed useful pricing models to maximize profit margins and generate leads.
- Developed and implemented successful sales strategies to drive growth and exceed revenue targets.
- Created customer loyalty programs to increase repeat business.
- Delivered compelling presentations showcasing product value propositions to prospective customers.
- Leveraged social media platforms as powerful prospecting tools that increased reach among desired clientele.
- Navigated complex sales cycles skillfully, managing multiple stakeholders while maintaining focus on achieving desired outcomes efficiently.
Technical Sales Representative
FORBO FLOORING
01.2017 - 01.2022
- Developed strong, authentic relationships with key industry players, (A&D, GC, Dealer, and End Users, enhancing company reputation and market presence.
- Generated and executed individual sales plans in existing customer base to meet profit increase goals.
- Secured high-value contracts with targeted customer presentations tailored to their specific needs. Examples include The Calgary Cancer Center where I secured 1 Million SF through multiple meetings with all stakeholders. Dialog, Stantec, Metafor, PCL, and KBM.
- Engaged large and medium end-users to deliver company's total value proposition to increase sales.
- Maximized revenue opportunities by conducting thorough needs assessments during initial client consultations.
- Assisted marketing team in developing collateral materials that highlighted key product features and benefits to attract potential buyers.
- Participated in trade shows and conferences to expand professional network and increase company visibility within the industry.
- Developed robust pipeline of sales opportunities by maintaining accurate information in CRM.
- Continuously improved personal knowledge of evolving technologies through self-directed learning initiatives.
- Leveraged excellent communication skills when presenting complex technical information to non-technical audiences.
- Consistently surpassed sales targets through strategic account planning and effective time management. Recognized as Top Sales Team Worldwide in 2020.
- Maintained up-to-date expertise in industry trends and competitor offerings, ensuring a competitive edge in negotiations.
- Mentored junior sales representatives, offering guidance on best practices and sharing valuable industry insights.
- Used consultative and investigative sales approach to understand and meet customer needs.
- Presented CEU's, PK's, Demo's to: A&D, EU, GC and Flooring Dealer communities
- Championed new product lines by educating customers on features, advantages, and applications relevant to their businesses.
- Secured high-value contracts with targeted customer presentations tailored to their specific needs.
Specification Rep
OLYMPIA TILE
01.2015 - 01.2017
- Strong Authentic Relationships with all stakeholders during complex, lengthy sell cycles.
- CEUs, LCA, HPD, EPD, LEED Projects
- Proven Track Record across multiple sectors
- Project Retention through complex sales cycle
- 100% increase in specifications
- Trade Shows, Industry Events
- Contributed to team sales goals by upselling products and services to customers.
- Qualified leads by scheduling introductory discovery meetings and calls.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
Education
Business -
Travel & Tourism -
Skills
- Project oversight
- Diverse delivery methods
- LEED project experience
- Management of capital projects
- Clear interpersonal communication
- Effective presentation delivery
- Advanced negotiation proficiency
- Experience with CRM strategies and implementation
- Experience with Microsoft software
- Field research selling
- Effective team collaboration
- Effective relationship management
- Client engagement
- Teamwork and collaboration
- Friendly, positive attitude
- Problem-solving
- Flexible and adaptable
- Active listening
- Calm under pressure
Accomplishments
- Collaborated with team of 4 in the development of a new specification standard for flooring with The Calgary Cancer Center.
- Secured Flooring Standards in LTC, Education, and Healthcare sectors by introducing problem solving flooring options.
- Achieved Top Sales Team Worldwide in 2020 by securing large scale projects with accuracy and efficiency.
Certification
- Technical Communication
- AFLCA
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Company CultureWork from home optionCareer advancementPersonal development programsWork-life balanceTimeline
Business Development / Owner - 48TH SENIOR LIVING DESIGN
01.2023 - Current
Sales Development Manager Western USA - SENSO BY LUMINII
01.2022 - 01.2023
Technical Sales Representative - FORBO FLOORING
01.2017 - 01.2022
Specification Rep - OLYMPIA TILE
01.2015 - 01.2017
SAIT - Travel & Tourism,
MOUNT ROYAL COLLEGE - Business,
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