Efficient professional in material handling and logistics, known for high productivity, and ability to complete tasks quickly without compromising safety. Skilled in operating a variety of industrial trucks, including forklifts, pallet jacks, and tractors with precision.
Possess specialized skills in inventory management, equipment maintenance, and safety protocols. Excel at teamwork, problem-solving, and time management, ensuring seamless operations in fast-paced environments.
Organized professional experienced in safely moving materials in high-volume warehouse environments. Strong knowledge of inventory management as well as shipping and receiving procedures. Ambitious and hardworking with drive to deliver top-quality results.
Talented professional with several years in warehouse environments successful at working quickly in fast-paced, demanding settings. Efficient team player and problem-solver. Possessing top communication and conflict resolution skills.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
22
22
years of professional experience
Work History
Forklift Operator
Theriault & Hachey Peat Moss
Eel River, Baie Sainte Anne
07.2021 - 10.2025
Operated forklifts to transport materials between loading, processing, and storage areas.
Maintained current forklift training and certification as required by company policies.
Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
Reported safety and quality issues to management.
Kept record of daily activities such as number of items moved or handled throughout the day.
Performed daily equipment checks to verify proper operation and minimize downtime.
Reline Assistant/Manger
M30/Sobeys
Miramichi
01.2021 - 10.2022
Restocked shelves with current merchandise in attractive displays to promote sales.
Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
Monitored inventory levels and adjusted planograms accordingly.
Presented updated floor plans and design strategy to store management.
Placed prices and descriptive signage to enhance displays and promote items.
Monitored stock to maintain sufficient quantity of featured product.
Scanned shelves and product cases for expired stock to discard outdated items.
Delivery Driver
BNI/Amazon
MIramichi
05.2020 - 11.2021
Utilized GPS and maps for efficient route planning.
Transported and safely delivered items to prevent damage or loss.
Checked loads against shipping papers to verify contents and identify special handling requirements.
Drove safely in all weather conditions including rain, snow, sleet, ice.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
Handled merchandise in accordance with product handling standards.
Communicated regularly with dispatch regarding any delays or issues encountered on routes.
Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
Services Manager
Staples
Miramichi
01.2017 - 02.2018
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Collaborated with customers to offer solutions to service needs.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Collaborated with senior management on developing a long-term vision for the services department.
Addressed customer questions and concerns regarding products and services.
Resolved customer inquiries and complaints requiring management-level escalation.
Assigned work and monitored performance of project personnel.
Managed team of technicians to ensure high-quality service delivery and customer satisfaction.
Shipping and Receiving Clerk
Staples
Miramichi
03.2013 - 01.2017
Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
Managed hazardous material documentation requirements when preparing orders for shipment.
Maintained a clean work area by sweeping, dusting, mopping.
Traced missing material and shipments through vendor and customer communications.
Ensured compliance with safety regulations related to hazardous materials handling.
Assisted in loading and unloading freight from trucks using lift gates or ramps, dollies, hand trucks or other equipment as necessary.
Operated computers to access information related to shipping activities.
Recorded shipment data for reporting, accounting or recordkeeping purposes.
Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
Processed returns efficiently according to company policies and procedures.
Worked closely with carriers such as FedEx, UPS, USPS and DHL regarding pick-ups and deliveries.
Utilized RF scanners to track movements of inventory within the warehouse environment.
Performed regular cycle counts to maintain accurate inventory records.
Merchandising Associate/Warehouse Shipper
Zellers
Miramichi
08.2003 - 03.2013
Organized engaging front-facing displays to capture customer interest and drive revenue growth.
Operated forklift and pallet jack to transport heavy loads.
Identified discrepancies between physical count and computer-generated reports promptly.
Packed and unpacked items, checking breakables before stocking on shelves.
Scanned shelves and product cases for expired stock to discard outdated items.
Arranged items in favorable positions and areas of store to attract customers and optimize sales.
Placed products on conveyors for final wrapping and shipment.
Maintained accurate inventory records of all merchandise received and shipped out from the store.
Printed labels and tags for for-sale merchandise.
Assisted in maintaining store shelves and displays, ensuring items were properly stocked and labeled.