Shelly Newman
Yellowhead County,AB
Summary
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality customer service. Highly organized and team-driven with strong customer satisfaction focus.
Overview
12
12
years of professional experience
Work History
Housekeeper
Vialta Lodge
Viking, AB
10.2016 - 10.2023
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Assisted in training new hires on proper procedures, safety guidelines, and equipment usage to ensure consistency across the team.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Improved infection control measures by meticulously disinfecting high-touch areas in patient rooms, restrooms, and common spaces.
- Reduced cross-contamination risks with thorough cleaning practices and proper disposal of hazardous materials.
- Maintained a safe environment for patients, staff, and visitors through diligent inspection and maintenance of equipment and supplies.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Training and leading a team
- Managed scheduling of housekeeping staff, minimizing overtime expenses while maintaining quality service levels.
Health Care Aide Student
Extended Care Nursing Home
Viking, AB
04.2012 - 10.2016
- Improved patient comfort by providing compassionate and attentive care during daily activities.
- Enhanced patient safety by closely monitoring vitals and promptly reporting any concerns to nursing staff.
- Assisted patients with mobility, including transfers, ambulation, and positioning, reducing the risk of falls and injuries.
- Contributed to a clean and sanitary environment by performing light housekeeping tasks and maintaining patient rooms in an orderly manner.
- Supported patients'' nutritional needs by preparing meals, feeding assistance, and monitoring dietary restrictions as needed.
- Promoted effective communication between patients, family members, and healthcare team members while respecting confidentiality guidelines.
- Maintained accurate records of patient information, vital signs, medications administered, and daily care activities for thorough documentation purposes.
- Collaborated with interdisciplinary healthcare teams to develop individualized care plans tailored to each patient''s unique needs.
- Provided emotional support to patients and their families during difficult moments or medical crises as needed.
Education
High School Diploma -
Viking School
Viking, AB06.1985
Skills
- Residential Cleaning
- Supply Inventory Management
- Guest Relations
- Cleaning Techniques
Languages
English
Full Professional
Timeline
Housekeeper
Vialta Lodge
10.2016 - 10.2023
Health Care Aide Student
Extended Care Nursing Home
04.2012 - 10.2016
High School Diploma -
Viking School