Shelly Gosden
Summary
Proficient Budtender delivers accurate information on strains, effects and uses to recreational and medicinal customers. Trusted key holder and Budtender 6+ years of experience in the industry. Excellent interpersonal, communication and time management skills.
Overview
14
14
years of professional experience
Work History
Budtender/Store Manager
Puffs Haven
12.2021 - 01.2023
- Responsible for opening and closing store, cash handling, stocking and tracking inventory
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Checked guests' photo identification for validity and age requirements.
- Supervised and provided up-front service, advising customers on product effects/usage
- Carrying out general administrative and HR tasks, as well as handling recruitment
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Informed customers of current store promotions to encourage additional sales purchases.
Budtender/Team leader
CAFE Dispensary, Cannabis and Fine Edibles
01.2019 - 10.2021
- Assisted with training new employees, on POS System, product knowledge & procedures
- Processed transactions and replenished stock within busy retail environment
- Maintained strong client relationships, ensuring future business and maximum productivity
- Proficient in the POS System IndicaOnline, using backend to balance and report store daily sales
- Built customer loyalty and retention by delivering excellent shopping experiences.
Lead Cashier/Stock Associate
Forever
01.2014 - 01.2017
- Assisted with store stocking, floor-sets and opening/closing procedures
- Trained new employees and demonstrated proper cash register procedures
- Monitored and directed cashier activities in a high-volume retail environment
- Handled the opening and closing operations of the store such as counting cash register flow
- Mentored other store employees in customer service and assistance to help improve overall satisfaction.
Quality Assurance Analyst
Purolator
Toronto, Ontario
2008.11 - 2016.05
Education
Quality Assurance - Quality Assurance - Manufacturing And Management
Centennial College
Toronto, ON2014
High School Diploma -
Chinguacousy Secondary School
Brampton, ON06.2005
Cannabis Education - Cannabis Industry
C.C.R.U. Pharma College
Toronto, ON12.2019
Skills
- Approachable and supportive for individuals in need of assistance
- Inventory Restocking
- Dispute Mediation
- Ability to Lift 40 Pounds
- Keyholder
- Available Nights, Weekends and Holidays
- Store Policies and Procedures
- Familiar with COVA & Greenline POS
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There are no secrets to success. It is the result of preparation, hard work, and learning from failure.
Colin Powell
Timeline
Budtender/Store Manager
Puffs Haven
12.2021 - 01.2023
Budtender/Team leader
CAFE Dispensary, Cannabis and Fine Edibles
01.2019 - 10.2021
Lead Cashier/Stock Associate
Forever
01.2014 - 01.2017
Quality Assurance Analyst
Purolator
2008.11 - 2016.05
Quality Assurance - Quality Assurance - Manufacturing And Management
Centennial College
High School Diploma -
Chinguacousy Secondary School
Cannabis Education - Cannabis Industry
C.C.R.U. Pharma College
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