Shelly Godmer-Vigneault
Ottawa
Summary
Resourceful and detailed-oriented professional with a strong background in small business management. With 15 years of experience as a self-employed artist, I am eager to bring my skills to an Administrative Assistant role, contributing to efficient office operations.
Overview
14
14
years of professional experience
Work History
Self Employed Artist
Mother Shelly Tattoos
06.2011 - Current
- Designed custom tattoo artwork tailored to client preferences and body placements.
- Executed various tattooing techniques, ensuring precision and safety standards were met.
- Collaborated with clients to develop unique concepts, enhancing customer satisfaction and retention.
- Mentored junior artists on best practices for hygiene, equipment usage, and artistic techniques.
- Managed scheduling for meetings and events.
- Developed and maintained a clean, organized workspace to promote efficiency and safety compliance.
- Participated in local art exhibitions, showcasing work to increase brand visibility and community engagement.
- Established strong client relationships through effective communication, resulting in repeat business referrals.
- Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
- Managed inventory levels.
Store Manager
West 49
08.2017 - 08.2018
- Supervised daily store operations, ensuring optimal inventory levels and customer satisfaction.
- Trained and mentored staff on customer service best practices and product knowledge.
- Managed team scheduling to maximize productivity while adhering to labor regulations.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Assistant Manager
Amnesia
08.2016 - 06.2017
- Coordinated scheduling to maximize staff productivity during peak periods, improving customer satisfaction.
- Streamlined communication between departments, facilitating collaboration and improving overall performance.
- Mentored junior staff, promoting a culture of continuous learning and skill development within the team.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Key Holder/Supervisor
Forever 21
12.2015 - 08.2016
- Managed cash handling procedures, ensuring accuracy during transactions and reconciliations.
- Coordinated merchandise displays to optimize customer engagement and sales potential.
- Led team meetings to communicate goals, updates, and encourage collaborative efforts in achieving targets.
- Completed store opening and closing procedures.
- Counted out cash drawers and balanced totals.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Trained and mentored new employees.
Education
High school diploma or GED -
Le Tandem
06.2013
Skills
- Cashiering
- Budgeting
- Creativity
- Time management
- Customer service
- Communication skills
- Administrative experience
- Inventory management
- Attention to detail
- Schedule management
- Marketing and self promotion
- Leadership
- Organizational skills
- Cash handling
- Workspace organization
- Social media marketing
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Store Manager
West 49
08.2017 - 08.2018
Assistant Manager
Amnesia
08.2016 - 06.2017
Key Holder/Supervisor
Forever 21
12.2015 - 08.2016
Self Employed Artist
Mother Shelly Tattoos
06.2011 - Current
High school diploma or GED -
Le Tandem