Shelly Arya
Grand Prairie,Alberta
Summary
Results-oriented banking and administrative professional with over 12 years of experience in financial services, customer relations, and operations management. Proven ability to streamline banking processes, improve client relationships, and manage financial operations effectively. Experienced in team leadership, compliance, and financial product sales.
Overview
18
18
years of professional experience
Work History
Officer
Bank of Baroda
11.2012 - Current
- Managed financial operations, customer relations, and risk assessment for a high-volume bank branch.
- Developed strong client relationships, resulting in a 30% increase in new account openings.
- Processed and managed a variety of financial products, including mutual funds, term deposits, and insurance policies.
- Successfully opened and managed recurring deposit accounts per month, optimizing account-opening processes.
Counselor
N&N Chopra Consultants Pvt. Ltd.
05.2008 - 10.2010
- Assisted students in identifying suitable international education opportunities in Canada, Australia, and New Zealand.
- Provided expert visa application guidance, document preparation, and interview coaching, ensuring high approval rates.
- Stayed updated on immigration policies and academic requirements to support students effectively.
Science Teacher
Guru Nanak Public School
04.2007 - 04.2008
- Taught Science to Grades 6-10, designing engaging lesson plans and hands-on experiments.
- Implemented interactive learning techniques that improved student participation and performance.
Education
Bachelor of Education - undefined
Panjab University
Chandigarh01.2006
Master of Philosophy - undefined
Panjab University
Chandigarh01.2005
Master of Science - undefined
Panjab University
Chandigarh01.2004
Bachelor of Science - undefined
Panjab University
Chandigarh01.2002
Skills
- Customer Service & Relationship Management
- Financial Product Sales & Advisory
- Problem-Solving & Decision-Making
- Team Leadership & Collaboration
- Process Optimization & Risk Management
- Strong Communication & Negotiation
- Teamwork and collaboration
- Organizational skills
- Problem-solving
- Time management
Languages
English
Professional Working
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Officer
Bank of Baroda
11.2012 - Current
Counselor
N&N Chopra Consultants Pvt. Ltd.
05.2008 - 10.2010
Science Teacher
Guru Nanak Public School
04.2007 - 04.2008
Bachelor of Education - undefined
Panjab University
Master of Philosophy - undefined
Panjab University
Master of Science - undefined
Panjab University
Bachelor of Science - undefined
Panjab University
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