Shelley Xiang
Oakville,Canada
Summary
Collaborative professional sales with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.
Overview
16
16
years of professional experience
Work History
Key Account Manager
Cargill Inc
04.2021 - Current
- Established and Maintain strong relationship with key account through consultative selling and effective customer solutions
- Implemented strategic sales plans to achieve consistent revenue growth
- Organized cross-functional teams to address complex client requests or projects efficiently, resulting in increased satisfaction levels among stakeholders
- Proactively identified potential issues within key accounts, taking corrective action to prevent loss of business or dissatisfaction.
Business Consultant
MaxTech Consumers Co., Ltd
10.2020 - 02.2021
- Introduced new suppliers and optimized product portfolios to drive business growth.
Consultant (Academic Project)
Flanagan Food Service
01.2020 - 08.2020
- Improved synergy between Flanagan and acquiring companies and proposed new business channels.
Area Sales Manager
AAK China Ltd
02.2017 - 06.2019
- Designed and implemented sales and marketing strategies, achieving $10 million in sales revenue
- Captured 60% market share through customer-centric approaches and strengthened customer relationships.
- Increased regional sales by developing and implementing strategic sales plans tailored to the local market.
- Contributed to the development of new products by providing valuable insights from customer feedback and market research.
- Delivered engaging presentations to prospective customers, showcasing the company''s value proposition effectively.
Senior Sales Officer for Cocoa & Chocolate
Cargill Investments China Ltd
08.2012 - 02.2017
- Doubled sales volumes and revenue in 4 years by optimizing sales structure and strategy
- Engaged with trading and hedging teams to secure margins and mitigate risks.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Collaborated with cross-functional teams to develop innovative strategies and improve overall sales performance.
- Analyzed industry trends and tracked competitor activities to inform decision making.
Commercial Director Assistant
Rio Tinto
01.2008 - 08.2012
- Facilitated specialty alumina business, exceeding annual budgets by 15-20%
- Improved data analysis processes to enhance efficiency.
Education
Master of Business Administration -
Wilfrid Laurier University
Waterloo, Canada11.2020
Bachelor of Management -
Qingdao Agricultural University
Qingdao, China06.2005
Skills
- Consultative Selling
- Strategic thinking
- Data-driven decision-making
- Strong dedication
Personal Information
Title: Key Account Manager at Cargill
Volunteer Experience
MT Space, Waterloo, Canada, Volunteered for promotional events & assisted with social media/marketing for IMPACT19 Festival
Timeline
Key Account Manager
Cargill Inc
04.2021 - Current
Business Consultant
MaxTech Consumers Co., Ltd
10.2020 - 02.2021
Consultant (Academic Project)
Flanagan Food Service
01.2020 - 08.2020
Area Sales Manager
AAK China Ltd
02.2017 - 06.2019
Senior Sales Officer for Cocoa & Chocolate
Cargill Investments China Ltd
08.2012 - 02.2017
Commercial Director Assistant
Rio Tinto
01.2008 - 08.2012
Master of Business Administration -
Wilfrid Laurier University
Bachelor of Management -
Qingdao Agricultural University
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