SHELLEY VILLENEUVE
St. Catharines,ON
Summary
Analytical Distribution Manager with over twenty years of experience in operations management. Professional logistics leader equipped for demands of managing distribution operations. Proven ability to optimize supply chain processes, ensure timely deliveries, and maintain high standards of inventory control. Strong emphasis on team collaboration and achieving results, adaptable to dynamic environments. Skilled in warehouse management, transportation coordination, and process improvement, with focus on operational efficiency and customer satisfaction.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Distribution Manager
Stokes Seeds Ltd.
01.2002 - 05.2024
- Managed warehouse operations, ensuring proper storage and handling of products to maintain quality.
- Coordinated closely with customer service representatives to address any shipping or delivery issues promptly, improving overall customer satisfaction rates.
- Implemented safety protocols within the warehouse, reducing workplace incidents and maintaining compliance with OSHA regulations.
- Maintained accurate records of all incoming and outgoing shipments, ensuring proper documentation for regulatory compliance purposes.
- Reduced order fulfillment time through the development of streamlined picking and packing procedures.
- Optimized distribution processes by implementing efficient inventory management systems.
- Conducted regular performance reviews for distribution staff, providing constructive feedback and setting goals for improvement.
- Assisted in budget preparation, ensuring effective allocation of resources for optimal distribution performance.
- Identified and solved complex strategy obstacles to promote growth and guide business direction.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Director
Academy of Learning Niagara
01.1994 - 12.2001
- Established team of members to support learning and increase overall functional performance
- Strengthened technical and operational expertise of staff through lesson planning and training seminars
- Identified strategies, processes, and metrics-that-matter to monitor program effectiveness for demonstrable effect
- Collaborated with managers to identify team weaknesses and created attack plans to resolve training gaps
- Chartered new hire and ongoing training policies to create continuous development plans
- Used duality of rational and creative approaches after identifying effective instructional methods and media
- Created cross-functional information exchange plans to connect subject matter experts with one another
- Developed network of local department trainers to provide job skills training
- Conferred with parents and staff to discuss educational activities and policies
- Developed and presented new ideas and conceptualized new approaches and solutions
- Analyzed problematic situations and occurrences to provide solutions and facilitate company survival and growth
- Managed staff, financials, and key performance indicators to facilitate business operations
- Recruited, hired, and trained employees on operations and performance expectations
- Met with stakeholders to address issues and implement solutions
- Built strong referral network to generate new business opportunities
- Worked with department managers to formulate annual budgets
Education
Bachelor of Arts -
Brock University
Skills
- Warehousing operations
- Operational excellence
- Supply chain optimization
- Warehouse management
- Logistics planning
- Quality management
- Strategic planning
- Supply chain management software
- Quality assurance
- Performance evaluation
- Distribution strategy
- Cost analysis
Accomplishments
- Achieved annual bonus based on annual sales and contribution.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of 60 people in the implementation of Business Central Program.
- Resolved product issue through consumer testing.
Certification
- Qualitative Respirator Fit Testing Certified
- Seed Business101 Certified
- WSIB Certified Safety Representative
- WHMIS
Languages
English
Native or Bilingual
Timeline
Distribution Manager
Stokes Seeds Ltd.
01.2002 - 05.2024
Director
Academy of Learning Niagara
01.1994 - 12.2001
Bachelor of Arts -
Brock University
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