Summary
Overview
Work History
Education
Skills
Volunteer History
Highlights Of Skills
Languages
Timeline
Generic

SHELLEY SCOTT

Medicine Hat

Summary

Knowledgeable Administrator and Sales and Service Supervisor with extensive experience in business ownership and management. Successfully co-led company, implementing strategic initiatives that enhanced operational efficiency and drove profitability. Demonstrated expertise in financial oversight and team leadership. Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise.

Overview

24
24
years of professional experience

Work History

Sales and Service Supervisor

Hudson's Bay
09.2024 - Current


  • Increased sales revenue by implementing innovative strategies and fostering strong relationships with clients.
  • Streamlined internal processes for increased efficiency, improving overall team performance and productivity.
  • Facilitated collaboration among team members by promoting open communication channels and providing ongoing feedback.

Co Owner – Administration Assistant

C.R.S. Welding Ltd.
01.2001 - Current
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
  • Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.

Associate Direct Sales

Monat Global
01.2017 - 01.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.

Part time Retail Associate

Penningtons
01.2017 - 10.2018
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.

Owner & Designer

ReImagine
09.2012 - 04.2017
  • Consulted with customers to assess needs and propose optimal solutions.

Part time Retail Staff & Classroom Instructor

The Mason Jar
04.2016 - 11.2016

Part time Administration Staff

Diversified Staffing
09.2012 - 04.2014
  • Subcontractor – MHRH – sorting & delivery of mail documents
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed and improved time management and organizational skills to maximise personal productivity.
  • Streamlined office operations by organizing filing systems, managing schedules, and maintaining accurate records.

Part time Retail Sales Staff

The Peacocks Feather
02.2013 - 04.2013

Education

Business Administration / Management -

Lethbridge Community College and Medicine Hat College
01.1993

High School Diploma -

Abbey
01.1989

Skills

  • Retail Client Engagement
  • Comprehensive Product Understanding
  • Inventory Oversight
  • Retail Space Optimization
  • Documentation
  • Workplace Assessment Proficiency
  • Accurate Billing Processing
  • Invoice Management
  • Expense Tracking Proficiency
  • Document Organization Expertise
  • Data Management
  • Client Inquiry Management
  • Proficient with Office Technology
  • Training and supervision
  • Financial Budgeting
  • Schedule Management
  • Volunteer Coordination
  • Self Motivated
  • Works well in Team Enviroments

Volunteer History

  • Medicine Hat High School, Fundraising Coordinator for 5 sports teams
  • Medicine Hat Little League, Sponsorship Director, Tournament Concession Coordinator
  • Alexander Junior School, Fundraising Coordinator for 4 sports teams, 2006 – 2008
  • Ross Glen School Parent Association, Co chair - Fundraising coordinator

Highlights Of Skills

Build relationships with community to become a valuable retail partner, Maintain good customer relationships by filling customer requirements, Know the products you have for sale & the inventory you have in stock, Organize & clean sales floor, Documentation for work site related insurance, Follow up with on site work assessments, Inventory control, bill payment, invoicing, petty cash, Maintained filing systems, Responsible for data input, Responsible for client and customer queries, Competence in the use of office equipment ei: fax machines, copy machines, Software – excel, word and outlook, Interviewed prospective employees, Organized Staffing requirements, Trained and supervised volunteer staff, Maintained budgets, Event and volunteer scheduling

Languages

English
Full Professional

Timeline

Sales and Service Supervisor

Hudson's Bay
09.2024 - Current

Associate Direct Sales

Monat Global
01.2017 - 01.2019

Part time Retail Associate

Penningtons
01.2017 - 10.2018

Part time Retail Staff & Classroom Instructor

The Mason Jar
04.2016 - 11.2016

Part time Retail Sales Staff

The Peacocks Feather
02.2013 - 04.2013

Owner & Designer

ReImagine
09.2012 - 04.2017

Part time Administration Staff

Diversified Staffing
09.2012 - 04.2014

Co Owner – Administration Assistant

C.R.S. Welding Ltd.
01.2001 - Current

High School Diploma -

Abbey

Business Administration / Management -

Lethbridge Community College and Medicine Hat College

Similar Profiles

CREATE PROFILE
SHELLEY SCOTT