Shelley O’Sullivan
Sonoma County
Summary
Case Manage at George’s Hideaway and to provide quality services
Professional with strong background in case management, prepared to make significant impact. Proven ability to collaborate with teams and adapt to changing needs. Skilled in client assessment, resource coordination, and crisis intervention. Reliable and results-focused, with commitment to achieving positive outcomes.
Overview
41
41
years of professional experience
Work History
Case Manager
WCCS
09.2021 - Current
- Provide support services to caseload
- Document progress or lack of
- Facilitate house meetings
- 1-1 sessions as needed
- Work directly with Housing Director
- Work directly with Property Manager
- Referrals (Tars), Stability plans, Cal Aim case notes
DUIP Supervisor
OHS
05.2008 - 11.2020
- Oversee AOD / SUD Counselors
- Abide by Title 9 State Requirements
- Audit activities and files
- Direct and Indirect services (Groups, face to faces, orientation, supervision, daily deposit)
- Referrals, Progress Reports, Team Building
- Attend Leadership Meetings
- Provide CEU trainings (OHS only)
- Coverage
Program Supervisor
S.A.A.C.S
01.1999 - 01.2008
- Oversee Counselors
- Maintain caseload of 50 plus clients
- Provide quality services and structure
- Follow Title 9 protocol
- Work directly with medical staff
- Annual Reviews
- Interview perspective counselors
Counselor
Sobering Station – CTC
01.1997 - 01.1999
- Intakes for 647F arrestee’s
- Monitor all that are brought in
- Work directly with San Jose P.D.
- Work directly with San Jose DOC
- Counsel and refer
Teacher’s Aide / Counselor
Plumfield Children’s Center
01.1985 - 01.1995
- Worked individually with children five to eighteen
- Projects, schoolwork, chores
- Behavior Modification
- Health and Fitness
Education
Certified - Substance Abuse
Merritt College
06-2003
Skills
- Understanding of harm reduction
- Understanding of 12 step recovery
- Compassionate, empathetic, and firm
- Clear boundaries
- Clear documentation
- Meet clients where they are at, in their process
- To assist in all functions of our program, administratively and clinically
- Communicate effectively with my Manager, Counselors and program participants
- Problem solve and coaching
- Dismissal Prevention, reinstatements, participate on teams to enhance and promote growth
- DMV Reporting - Completions, Non-Compliance, Dismissals and Proof of Enrollment
- Problem-solving
- Time management
- Case documentation
Timeline
Case Manager
WCCS
09.2021 - Current
DUIP Supervisor
OHS
05.2008 - 11.2020
Program Supervisor
S.A.A.C.S
01.1999 - 01.2008
Counselor
Sobering Station – CTC
01.1997 - 01.1999
Teacher’s Aide / Counselor
Plumfield Children’s Center
01.1985 - 01.1995
Certified - Substance Abuse
Merritt College