Shelley Kostner
Calgary,Canada
Summary
Dynamic individual with hands-on experience in food service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Education
High school graduate - undefined
01.1986
Work History
Sandwich /MTO
ESS, Compass Group/Local 47
04.2020 - Current
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
2nd Cook
CIVEO
08.2018 - 12.2020
- Prep
- Meat slicing
- Salad preparation
- Maintained cleanliness and organization of kitchen areas in compliance with health and safety regulations.
- Operated kitchen equipment safely, demonstrating proficiency in food preparation.
- Monitored food storage practices to minimize waste and ensure freshness of ingredients.
- Operated kitchen equipment safely, including ovens, grills, and fryers, ensuring optimal functionality.
2nd Cook/Camp Attendant
BLT Catering
10.2018 - 03.2019
- Prep
- Meat slicing
- Salad preparation
- Deep Frying
- Cash
- Cleaning rooms and common areas.
- Followed safety and sanitation guidelines to uphold food quality standards.
- Prepared ingredients by chopping, measuring, and mixing per recipe specifications.
- Operated kitchen appliances efficiently to support cooking operations.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Food Service Representative
City of Calgary Golf Courses
05.2018 - 10.2018
- Cash
- Debit/Credit
- Cash out
- Customer Service
- Food and Beverage Sales
- Seasonal
- Operated cash register efficiently, processing customer transactions accurately and promptly.
- Delivered targeted sales presentations to customers and prospects.
- Reached or exceeded predetermined sales goals.
- Contributed to a positive workplace culture through effective communication skills, teamwork initiatives, and a strong work ethic.
- Built lasting relationships with customers through attentive service, anticipating needs, and creating a welcoming environment for repeat patronage.
Food Service Representative
City of Calgary Golf Courses
04.2017 - 10.2017
- Cash
- Debit/ Credit
- Cash Out
- Customer Service
- Food and Beverage Sales
- Seasonal
Cafeteria Manager in High School
Compass Group Canada
08.2016 - 06.2017
- Cook
- Cash
- POS machine
- Opening/Closing
- Customer Service
- Banking/Deposits
- Inventory
- Ordering
- Seasonal
- Managed daily cafeteria operations, ensuring compliance with health and safety regulations.
- Oversaw inventory management.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Delegated daily staff responsibilities and job duties to improve quality of service, individual accountability and sanitary standards.
- Implemented catalog system for students' meal cards to expedite lunch lines, decreasing overall wait times.
- Coordinated catering services when required, working closely with event organizers to ensure smooth execution of functions while adhering to budget constraints.
- Coordinated with school administrators to incorporate nutritional guidelines into menu planning, promoting healthier eating habits among students.
- Adapted quickly to changing customer preferences by regularly updating menu and offering seasonal specials.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Cafeteria Cook / Manager
Compass Group
01.2000 - 01.2017
- Peter Lougheed Hospital Cook / Relief Manager
- Calgary South Health Hospital Baker / Prep
- Good Earth / Baker / Supervisor
2nd Cook
Western Camps and Catering
10.2014 - 05.2016
- Salads & Sandwiches, Rig Boxes
- Homemade baking, hot Desserts, Cakes, Pastries
- Breakfast Cook
- 2nd Cook during FT McMurry fires 2016
- Seasonal
2nd Cook
Horizon North Camps and Catering
12.2010 - 03.2014
- Salads, Up to 10 per day. Including Rig Boxes
- Sandwiches, Approximately 400 per day
- Baking, Hot desserts, Homemade and premade
- Relief First Cook
- Lunch and Dinner ServiceCamp Attendant
- Seasonal
Skills
- Highly organized, hardworking 2nd Cook/ Sandwich maker
- Excellent staff and client relations
- Able to work independently or as part of a team
- Competent under pressure Work well in high stress environments
- Emphasis on quality and variety
- Attention to detail
- Dependable and responsible
- Calm under pressure
- Organization and time management
- Friendly, positive attitude
- Customer service
- Flexible and adaptable
- Excellent communication
- Problem resolution
- Verbal communication
Languages
English
Full Professional
Other Experience
- Server: Road King Truck Stop
- Perkins Restaurant
- ABC Restaurant
- Blackfoot Truck Stop
- Zellers Restaurant
- Grammas Pantry
Timeline
Sandwich /MTO
ESS, Compass Group/Local 47
04.2020 - Current
2nd Cook/Camp Attendant
BLT Catering
10.2018 - 03.2019
2nd Cook
CIVEO
08.2018 - 12.2020
Food Service Representative
City of Calgary Golf Courses
05.2018 - 10.2018
Food Service Representative
City of Calgary Golf Courses
04.2017 - 10.2017
Cafeteria Manager in High School
Compass Group Canada
08.2016 - 06.2017
2nd Cook
Western Camps and Catering
10.2014 - 05.2016
2nd Cook
Horizon North Camps and Catering
12.2010 - 03.2014
Cafeteria Cook / Manager
Compass Group
01.2000 - 01.2017
High school graduate - undefined
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