Shelley Irvine
Creston,BC
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
19
19
years of professional experience
Work History
Overnight Shelter Worker
Trinity United Church
01.2024 - Current
- Maintained internal database of service workers, participants, activities and other relevant details.
- Ensured safety of residents by monitoring and enforcing shelter rules and protocols consistently.
- Addressed crisis situations with sensitivity, utilizing conflict resolution skills to maintain a safe environment for all parties involved.
Family Support Worker
Lower Kootenay Band
12.2022 - 02.2023
- Promoted healthy communication within families by mediating conflicts and facilitating open discussions.
- Developed strong rapport with clients, fostering trust necessary for effective intervention.
- Worked flexible hours across night, weekend, and holiday shifts.
Quality Control Technician
Kootenay Huscroft Forest Products Ltd.
02.2005 - 04.2016
- Conducted investigations into questionable test results.
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
- Reported problems and concerns to management.
Education
Work Safe BC - KES
Creston, BC02.2024
Human Service Worker - Diploma in Social Work
Selkirk College
Castlegar, BC06.2020
Trail Fair
Trail, BC03.2020
Skills
- Resilience and persistence
- Emotional awareness
- Client Advocacy
- Friendly, Positive Attitude
- Relationship Building
Languages
English
Timeline
Overnight Shelter Worker
Trinity United Church
01.2024 - Current
Family Support Worker
Lower Kootenay Band
12.2022 - 02.2023
Quality Control Technician
Kootenay Huscroft Forest Products Ltd.
02.2005 - 04.2016
Work Safe BC - KES
Human Service Worker - Diploma in Social Work
Selkirk College
Trail Fair
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