Shelley Grant
Kincardine,ON
Summary
-Dynamic individual with hands-on experience in project coordination and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks.
-Excelled in enhancing stakeholder satisfaction and team productivity through effective communication and agile methodologies. Skilled in both critical thinking and fostering team collaboration, achieving significant improvements in project delivery times and operational processes.
-Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
-Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
-Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments.
Overview
22
22
years of professional experience
Work History
Field Merchandiser
Canadian Tire Corporation
11.2015 - 05.2023
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments also supported over 30 additional projects.
- Elevated overall quality of completed projects by consistently monitoring progress and addressing issues proactively.
- Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
- Ensured prompt resolution of any conflicts or obstacles encountered during the course of a projects execution phase, helping maintain smooth workflow across departments involved in its completion process.
- Liaised between cross functional team to facilitate communication and keep appropriate parties updated on project developments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Identified potential risks and developed mitigation strategies to minimize disruptions to project timelines.
- Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
- Developed risk management plans that effectively minimized project disruptions, maintaining momentum in face of unforeseen challenges.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Maintained open communication by presenting regular updates on project status to customers.
- Collaborated with Operations team to ensure store operations readiness such as fast find and pro-active.
Site Lead& Operations Manager
Oakis Retail Solutions
01.2013 - 11.2015
- Improved site efficiency by implementing streamlined processes and procedures.
- Managed project timelines, ensuring successful completion within budget and on schedule.
- Acted as a liaison between clients, stakeholders, and internal teams throughout the entirety of each project, ensuring clear communication at all stages.
- Collaborated with other Site Leads to share best practices and improve overall company performance.
- Established strong relationships with clients, leading to repeat business and increased referrals.
- Resolved conflicts among team members, fostering a positive and collaborative work environment.
- Provided onsite training to help develop employee skills.
- Implemented best practices and safe operating procedures.
- Oversaw employee attendance record, handled payroll.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed payroll, bookkeeping and government remittances.
Site Lead Merchandising
Guyan Group/Canada's Best Merchandising
08.2009 - 06.2013
COO/General Manager
Symphony Limousine Ltd.
09.2001 - 08.2009
- Spearheaded strategic planning initiatives for long-term growth and profitability.
- Represented organization at industry conferences and events.
- Managed financial, operational and human resources to optimize business performance.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Education
No Degree - Social Sciences
Mcmaster University
Hamilton, None1985
No Degree - Project Management
Project Management Institute
No Degree -
LinkedIn Learning
Skills
- Agile Methodology
- Adaptability and Flexibility
- Team Leadership
- Deadline Adherence
Languages
English
Accomplishments
Successfully planned, coordinated and managed the execution of numerous full retail store renovations, expansions and new builds of stores ranging from 20,000-65,000 sq. ft. within projected timelines while mitigating sales loss and business disruption.
Timeline
Field Merchandiser
Canadian Tire Corporation
11.2015 - 05.2023
Site Lead& Operations Manager
Oakis Retail Solutions
01.2013 - 11.2015
Site Lead Merchandising
Guyan Group/Canada's Best Merchandising
08.2009 - 06.2013
COO/General Manager
Symphony Limousine Ltd.
09.2001 - 08.2009
No Degree - Social Sciences
Mcmaster University
No Degree - Project Management
Project Management Institute
No Degree -
LinkedIn Learning
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