Shelley De Cnodder
Calgary,AB
Summary
Accomplished Accounts Receivable Clerk with a proven track record at AGLC, adept in invoice processing and fostering customer relations. Enhanced cash flow and reduced delinquencies through effective account monitoring and payment negotiations. Skilled in using Accounts Receivable Software, ensuring accurate financial reporting and client satisfaction. Reliable accounting professional with solid administrative background and good understanding of financial operations and practices. Independently handles accounts receivable tasks and billing while providing clerical office support.
Overview
10
10
years of professional experience
Work History
Accounts Receivable Clerk
UAP Inc.
01.2020 - Current
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Used accounting software to reconcile accounts, track income, and generate invoices.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
- Contributed to month-end closing procedures by preparing detailed accounts receivable aging reports for management review.
- Made outbound calls to vendors and customers to discuss and resolve account needs.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
- Responded to inbound inquiries regarding accounts and payments.
- Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
- Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
- Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
- Trained new hires in company policies, standard operating procedures, and software systems related to accounts receivable functions, ensuring seamless integration into the team''s operations.
- Facilitated dispute resolution between company and clients, fostering positive working relationships while protecting company interests.
- Supported cash forecasting initiatives by providing accurate data on outstanding receivables and expected payments from clients.
- Assisted in annual audit preparation, ensuring accurate representation of accounts receivable records and compliance with accounting standards.
- Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
- Expedited revenue collection by consistently meeting deadlines for generating accurate monthly statements and timely invoice submissions.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
Accounts Receivable Clerk
AGLC
01.2019 - 11.2019
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Processed hourly transmissions on payments and then I would apply them out.
Accounts Receivable Clerk
Warwick Industrial
09.2018 - 01.2019
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
- Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
- Time cards for Payroll.
- Reception coverage.
Bookkeeper
Studio Y Creations
09.2014 - 08.2017
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Completed payroll for employees and maintained detailed records of procedures.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
- Posted daily receipts and payments in accordance with corporate protocols.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Completed tax forms in compliance with legal regulations.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
Education
No Degree - Accounting
SAIT
Calgary, AB01.2003
Skills
- Invoice Processing
- Payment posting
- Statement Review
- Bank Deposits
- Accounts Receivable Software
- Customer Relations
- Payment Coordination
- Information gathering and analysis
- Account Monitoring
- Payment Negotiations
- Collections understanding
- Accounts Receivable
- Credit and collections
Languages
English
Native or Bilingual
Timeline
Accounts Receivable Clerk
UAP Inc.
01.2020 - Current
Accounts Receivable Clerk
AGLC
01.2019 - 11.2019
Accounts Receivable Clerk
Warwick Industrial
09.2018 - 01.2019
Bookkeeper
Studio Y Creations
09.2014 - 08.2017
No Degree - Accounting
SAIT
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