Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SHELLEY DAVIS

Sylvan Lake,Canada

Summary

Developed strong leadership and organizational abilities in fast-paced hospitality environment. Skilled at team management and operational efficiency, with focus on delivering outstanding customer service. Reliable and personable. Possesses understanding of hospitality management and adept at coordinating schedules, inventory control, and customer service. Committed to enhancing guest experiences and driving operational success. Server management professional prepared to excel in this role. Demonstrated ability to optimize operations, enhance customer satisfaction, and lead efficient teams. Known for strong focus on team collaboration, reliability, and adaptability to changing needs. Skilled in conflict resolution, resource allocation, and staff training with results-driven approach.

Overview

23
23
years of professional experience

Work History

Server/ Manager

Cheifs Pub And Eatery
Sylvan Lake, Canada
01.2016 - 07.2021
  • Trained servers on order management, food service quality and how to build rapport with guests
  • Welcomed and greeted guests before presenting special menu items to clients
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty
  • Led team of servers to consistently meet customer service and sales targets

Homemaker/ Stay at Home Mom

04.2003 - 01.2016

Server/ Bartender

Cherubs Fine Dining
Medicine Hat, Canada
01.2002 - 04.2003
  • Served food and beverages promptly with focused attention to customer needs
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences
  • Maintained a clean and orderly dining area for an enjoyable guest experience

Server/ Bartender

Moxies Bar & Grill
Medicine Hat, Canada
05.1998 - 02.2000

Education

Grade 12 -

F.G Miller High School
Elk Point, AB

Skills

  • Operating system management
  • Team Training
  • Backup management
  • Crew coordination

Languages

English

Timeline

Server/ Manager

Cheifs Pub And Eatery
01.2016 - 07.2021

Homemaker/ Stay at Home Mom

04.2003 - 01.2016

Server/ Bartender

Cherubs Fine Dining
01.2002 - 04.2003

Server/ Bartender

Moxies Bar & Grill
05.1998 - 02.2000

Grade 12 -

F.G Miller High School
SHELLEY DAVIS