Shelley Bowman
Colborne,ON
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Reliable employee seeking employment . Offering excellent communication and good judgment. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Can make independent decision-making and sound judgment to positively impact company success.
Overview
1
1
year of professional experience
Work History
Cashier/Baker
Tim Hortons
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers
- Midnight Baking and Cash
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Cleaned Equipment , Bathrooms , and All other Common Areas
Manufacturing Production Associate
Quinte West
- Enhanced production efficiency by implementing lean manufacturing principles and optimizing workflow processes.
- Consistently met production targets through effective time management, prioritization of tasks, and teamwork.
- Improved product quality by adhering to strict quality control measures, conducting inspections, and promptly addressing any issues.
- Followed Safety Measures and Made Safety Checks on Equipment At the Start and End of Each Shift
- Spec Measurement
PSW
Self-employeed
02.2023 - 02.2024
- Improved patient satisfaction by providing compassionate and personalized care.
- Enhanced patient comfort by assisting with daily living activities such as bathing, dressing, and grooming.
- Ensured medication adherence for patients by administering prescribed medications on time and monitoring their effects.
- Reduced risk of falls by consistently conducting safety checks in the home environment and implementing preventive measures.
- Supported patients'' emotional well-being through active listening and empathetic communication while respecting privacy and confidentiality.
Education
High School Diploma -
Grade 12
Trenton, ONDiploma - Personal Support Worker
Loyola School of Adult And Continuing Education
Trenton, ON06.2012
Diploma - OOSD
Loyola School of Adult And Continuing Education
Trenton, ON12.2011
Skills
- Customer Assistance
- Cash
- Customer Service
- Good with people
- Work well with others
- Fast learner
Languages
English
Additional Information
References Available Upon Request
Timeline
PSW
Self-employeed
02.2023 - 02.2024
Cashier/Baker
Tim Hortons
Manufacturing Production Associate
Quinte West
High School Diploma -
Grade 12
Diploma - Personal Support Worker
Loyola School of Adult And Continuing Education
Diploma - OOSD
Loyola School of Adult And Continuing Education
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