Shelley Biscoe
Orillia,Ontario
Summary
To lead and inspire a team of dedicated nurses and health professionals, fostering a culture of excellence, collaboration and compassionate care, while driving positive outcomes and enhancing patient experiences. To be known for integrity and making a difference everywhere.
Overview
29
29
years of professional experience
Work History
After Hours Administrator
Orillia Soldiers' Memorial Hospital
01.2022 - Current
- Manage and coordinate Float team assignments after hours
- Ensure adherence to nursing standards
- Create the afterhours report for senior team members
- Intervene when necessary during family/patient/nursing disputes
- Possess an in–depth knowledge of hospital procedures
- Excellent problem solver with a positive attitude
- Ensure patient flow throughout the hospital care settings.
Interim Program Manager – Integrated Medicine and Rehab Services
Orillia Soldiers' Memorial Hospital
05.2023 - 09.2023
- Provided leadership and fostered partnerships with internal and external stakeholders while promoting safe, effective, evidence-based and quality outcomes
- Responsible for planning, evaluation, budget development, resource allocation, utilization management, and safety and risk management.
- Established clear objectives for team members, fostering a sense of accountability and ownership over tasks.
- Established a Unit Council to bring forth concerns and new ideas
Quality Experience Leader
Orillia Soldiers' Memorial Hospital
01.2019 - 01.2022
- Staff Education Coaching and Mentoring
- Quality improvement projects
- Used Master’s Degree in Nursing Education to lead staff development projects to include Skills days, Performance appraisals, Rl6 reconciliation Hazardous and Cytotoxic medications
- Support and participate in the investigation and disciplinary process
- Investigating practice concerns of hospital staff (including, but not limited to: narcotic diversion, patient abuse) Focus on execution and evaluation of projects and initiatives, ensuring communication or successes and areas for further improvement are highlights to staff
- Accreditation preparation-Supported ICU, IMRS, H2 and Pharmacy
- Policy, Standards of Care and Order set writing
- Risk assessment and safety huddles
- Provided education to ICU and non ICU nurses during the pandemic
- Wrote protected code Blue and Proning Policy and Procedure.
Patient Care Leader
Orillia Soldiers' Memorial Hospital
01.2017 - 01.2019
- New positon in hospital
- Point of care mentoring, interviews and hiring process
- Orientation and follow up
- Skills days, pump training and skin care lead
- Performance appraisals
- Medical Care team member
- Audits
- Chart inquires
- Brought the mostly new grad on IMRS team to skill mastery.
- Developed strong interdisciplinary collaboration to ensure comprehensive patient-centered care plans were executed effectively.
- Improved patient care quality by implementing evidence-based practices and updating policies and procedures.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
Clinical Instructor
Georgian College
01.2006 - 01.2016
- Mentor (RN/RPN Program), various clinical groups in hospital and long-term care
- Assign appropriate patients with students
- Mentor according to the College of Nurses of Ontario entry to practice standards
- Prepare learning activities in the clinical environment
- Evaluate students with created tools for instant feedback and set requirements.
Clinical Staff Nurse, Intensive Care Unit
01.2004 - 01.2016
- Provide excellence in quality critical care to medical-surgical adult patient populations
- Recognize and respond to life threatening arrhythmias
- Expert interpretation of laboratory values, hemodynamic monitoring and calculating cardiac output
- Calculation and titration of vasoactive medications and assessment of patient response
- Precept new registered staff, new graduate nurses and nursing/paramedical students
- Charge nurse duties ensuring coordination of critical care services with multidisciplinary team members.
Clinical Staff Nurse, Emergency Department
Orillia Soldiers' Memorial Hospital
01.2003 - 01.2004
- Provide excellence in quality emergency care to all age groups
- Demonstrate strong competency in triage assessment and disposition
- Demonstrate critical thinking skills in caring for patients in resuscitation, minor and acute care areas.
Clinical Staff Nurse, ICU
Walter Reed Army Medical Centre
01.2000 - 01.2003
Staff Nurse, Medical-Surgical and Neuro. Intensive Care Unit
Cape Fear Valley Hospital
01.1995 - 01.1997
Education
Masters of Nursing Science - Nursing Education
Walden University
Baltimore Online05.2015
Bachelor of Science - Nursing
Laurentian University
Greater Sudbury, Distance01.2012
RN Diploma -
Georgian College
Orillia Campus01.1994
Skills
- Team Management
- Interpersonal Skills
- Training and Development
- Budgeting and Resource Management
- Team Development
- Strategic Planning
- Personnel Management
- Project Management
- Team training and development
- Performance monitoring
- Talent Recruitment
- Financial Analysis
Continuing Education
- Nurse to Writer Bridge Course
- RNAO skin and wound care Course
- Certificate in Leadership and Management Bloomberg University (in process)
- Leadership Essentials sponsored by OSMH (2023)
- Preceptor Mentor Course CNEI sponsored by OSMH
- Advanced Cardiac Life Support Heart and Stroke Foundation (2024)
- Canadian Association of Critical Care Nurses (2011)
- Certified CNCC (C) RECERT (2022)
- Ostomy Course Bloomburg (U of T) (2018)
- Preceptor workshop OSMH (2022)
- Gerontology Course Laurentian University (2011)
- Coronary Care Course Laurentian University (2008)
- Wound Care Course Molnlycke Health Care (2008)
- Trauma Nursing Care Course Emergency Nurses Association (ENA) (2008)
- Critical Care Course Cape Fear Valley Hospital (1997)
Organizational And Professional Affiliations
- Registered Nurses Association of Ontario
- Medical Care team
- College of Nurses of Ontario
- RNAO
- Skin and Wound Committee lead, OSMH
- Med Quality and Safety OSMH
- AACN
- CACCN
- CVAA
Computer Training
- Power Point Presentations
- Screencasts
- Podcasts
- You Tube
- Excel
- Mashups
- Presentations
- Word Programs
- Citrix
- njoyn
- Kronos
References
References available upon request.
Languages
English
Full Professional
Timeline
Interim Program Manager – Integrated Medicine and Rehab Services
Orillia Soldiers' Memorial Hospital
05.2023 - 09.2023
After Hours Administrator
Orillia Soldiers' Memorial Hospital
01.2022 - Current
Quality Experience Leader
Orillia Soldiers' Memorial Hospital
01.2019 - 01.2022
Patient Care Leader
Orillia Soldiers' Memorial Hospital
01.2017 - 01.2019
Clinical Instructor
Georgian College
01.2006 - 01.2016
Clinical Staff Nurse, Intensive Care Unit
01.2004 - 01.2016
Clinical Staff Nurse, Emergency Department
Orillia Soldiers' Memorial Hospital
01.2003 - 01.2004
Clinical Staff Nurse, ICU
Walter Reed Army Medical Centre
01.2000 - 01.2003
Staff Nurse, Medical-Surgical and Neuro. Intensive Care Unit
Cape Fear Valley Hospital
01.1995 - 01.1997
Masters of Nursing Science - Nursing Education
Walden University
Bachelor of Science - Nursing
Laurentian University
RN Diploma -
Georgian College
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