Shelia Braggs
Indio
Summary
Experienced with guiding students through admissions process, ensuring they have support and information needed to succeed. Utilizes strong communication and counseling skills to create welcoming and informative environment. Track record of effectively collaborating with academic departments and maintaining student-focused approach.
Detail-oriented individual with exceptional oral and written communication skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments.
Overview
31
31
years of professional experience
Work History
Program Admissions Advisor
California State University, San Bernardino
12.1993 - 12.2024
- Assisted prospective students with application processes and admission requirements.
- Provided information on academic programs, financial aid, and campus resources.
- Supported recruitment efforts through outreach initiatives and campus events.
- Maintained accurate records of applicant data in admissions management system.
- Responded to inquiries via phone, email, and in-person communication effectively.
- Conducted follow-up communications with applicants to ensure timely submissions.
- Increased visibility of program offerings by representing our institution at various education conferences and events.
- Maintained positive relationships with students, faculty, alumni, and administration.
- Identified opportunities for continuous improvement within the admissions process by soliciting feedback from current students and implementing changes accordingly.
- Collaborated with academic departments to ensure accurate program information was provided to prospective students.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Educated students on college admissions process and scholarship requirements.
Education
Master of Science - Criminal Justice
Capella University
Minneapolis, MNBachelor of Science - Business Management
University of Redlands
Redlands, CASkills
- Policy interpretation
- Academic advising
- Student records maintenance
- Attention to detail
- Multitasking
- Critical thinking
- Effective communication
- Conflict resolution
- Time management abilities
- Written communication
- Microsoft Suite
- Hub Spot
- People Soft
Timeline
Program Admissions Advisor
California State University, San Bernardino
12.1993 - 12.2024
Master of Science - Criminal Justice
Capella University
Bachelor of Science - Business Management
University of Redlands