Shelece Leslie
Mississauga,Canada
Summary
Provides exceptional customer service for1-2 years in fast-paced, high-pressure environments. Excited to learn quickly, and contribute to a positive shopping experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Group Fitness Volunteer
Mississauga YMCA
10.2023 - Current
- Assisted with special events and programs.
- Used strong interpersonal communication skills to convey information to others.
- Provide instruction of a high quality, safe and enjoyable experience in all Group Fitness classes.
Game Day Set Up & Organization- Athletics
Redeemer University
09.2023 - 11.2024
- Collaborated with team members to ensure smooth workflow and timely completion of tasks.
- Maintained clean and organized tool sets for production runs.
- Selling athletic clothes
- Ticketing: operating cash and POS system
Refresh
Sodexo
01.2021 - 01.2023
- Operating cash and POS system
- Customer service
- Server
- Helped restock shelves and organize inventory
Social Media Coordinator
Acorn2Oak
05.2021 - 07.2021
- Created social media content with consistent content and tone.
- Created shareable content that resonated with followers, driving increased engagement rates and audience growth.
- Collected and analyzed Web metrics such as visits, time on site and page views per visit.
Information Desk Volunteer
William Osler Hospital
09.2020 - 11.2020
- Enhanced visitor experience by providing accurate and timely information about exhibits, events, and amenities
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
- Helped office staff prepare reports and presentations for internal or client-related use.
Information Desk Volunteer
Trillium Hospital
07.2015 - 08.2015
- Maintained a welcoming and organized information desk area to ensure a positive first impression for all visitors.
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
Education
Highschool Diploma -
St. Martins Catholic Secondary School
Mississauga, ON01.2016
Bachelor of Arts - undefined
Redeemer University
Ancaster, ON01.2025
Skills
- Excellent Customer Service Skills
- Problem Solving Skills
- Multitasking Skills
- Computer skills
- Excellent Work Ethic
- Strong Interpersonal Communication Skills
- Teamwork Skills
- Organized and efficient
- Flexible schedule
Certification
CPR C
WORK EXPERIENCE
- Game Day Set Up & Organization- Athletics
- Redeemer University
- 2023-2024
- Ticketing: operating cash and POS system
- Game day set up
- Customer service
- Usher/guest service
- Selling athletic clothes
Timeline
Group Fitness Volunteer
Mississauga YMCA
10.2023 - Current
Game Day Set Up & Organization- Athletics
Redeemer University
09.2023 - 11.2024
Social Media Coordinator
Acorn2Oak
05.2021 - 07.2021
Refresh
Sodexo
01.2021 - 01.2023
Information Desk Volunteer
William Osler Hospital
09.2020 - 11.2020
Information Desk Volunteer
Trillium Hospital
07.2015 - 08.2015
Bachelor of Arts - undefined
Redeemer University
Highschool Diploma -
St. Martins Catholic Secondary School
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