Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
Interests
Timeline
Generic
Sheldon Grover
Open To Work

Sheldon Grover

Antigonish,NS

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Home Appliance and Furniture Sales AssociateShop ManagerGeneral ManagerPT Delivery DriverProperty Manager

Work Type

Full Time

Location Preference

On-Site
Location: Antigonish, NS, CA
Open to relocation: No

Salary Range

$0/hr - $1000/hr

Important To Me

Personal development programsHealthcare benefitsPaid time off

Summary

Dynamic sales professional with a proven track record at J R Rahey’s Furniture and Appliances, excelling in inventory monitoring and customer relationship building. Leveraged strong computer skills to enhance sales reporting and drive brand awareness, resulting in increased customer loyalty and repeat business. Committed to delivering exceptional service and achieving sales goals.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Home Appliance and Furniture Sales Associate

J R Rahey’s Furniture and Appliances
11.2023 - Current
  • Assisted customers in selecting furniture to meet aesthetic and functional needs.
  • Demonstrated product features and benefits, enhancing customer understanding and satisfaction.
  • Maintained a well-organized sales floor, ensuring optimal product presentation and inventory accuracy.
  • Processed transactions efficiently using point-of-sale systems, improving checkout speed and accuracy.
  • Collaborated with team members to achieve daily sales goals through effective communication and coordination.
  • Resolved customer inquiries and concerns promptly, fostering positive relationships and repeat business.
  • Conducted follow-up communications with clients post-purchase to ensure satisfaction and address any issues.
  • Participated in training sessions to enhance product knowledge and improve sales techniques consistently.
  • Handled sales transactions efficiently, ensuring accurate pricing and payment processing.
  • Demonstrated strong product knowledge, enabling customers to make informed purchasing decisions that enhanced their overall satisfaction.
  • Contributed to a positive and welcoming store environment through excellent customer service skills.
  • Built strong relationships with clients, resulting in repeat business and a loyal customer base.
  • Increased store revenue by effectively upselling furniture and accessory items to customers.
  • Assisted customers in selecting the perfect furniture pieces for their homes or offices using expertise in color coordination and space planning.
  • Updated customers on scheduled deliveries of furniture to homes.
  • Managed inventory levels to ensure adequate stock availability for customer needs while minimizing excess inventory costs.
  • Effectively resolved customer complaints or issues related to product quality or delivery delays, maintaining high levels of satisfaction.
  • Assisted in inventory management, reducing stock discrepancies and ensuring popular items were always available.
  • Boosted furniture sales during promotional events, by creating engaging displays that attracted customer attention.
  • Enhanced shopping experience with detailed product knowledge, resulting in high customer satisfaction rates.
  • Provided personalized furniture recommendations, leading to repeat business and customer loyalty.
  • Streamlined checkout process, making transactions smoother and faster for customers.
  • Performed cash, card, and check transactions to complete customer purchases.

Shop Manager

R G J Enterprises LTD.
04.2019 - 04.2022
  • Oversaw daily operations to ensure efficient workflow and customer satisfaction.
  • Trained and mentored staff in product knowledge and sales techniques.
  • Managed inventory levels, implementing stock control measures to reduce wastage.
  • Developed promotional strategies to increase store visibility and drive sales growth.
  • Coordinated with suppliers to negotiate favorable terms and maintain quality standards.
  • Implemented staff scheduling systems to optimize labor costs while maintaining service levels.
  • Ensured compliance with health and safety regulations within the retail environment.
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
  • Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
  • Analyzed sales data to identify trends and create targeted marketing initiatives that catered to the needs of our customer base.
  • Developed new promotional campaigns to attract new customers.
  • Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
  • Implemented store policies and procedures to remain compliant with corporate guidelines.
  • Evaluated employee performance through regular reviews, setting clear expectations, and offering constructive feedback for continuous development.
  • Implemented visual merchandising techniques to attract customers and drive sales, leading to improved store performance.
  • Ensured compliance with company policies and local regulations by regularly updating staff on changes or new requirements.
  • Implemented effective cost control measures to reduce overheads and maintain profitability during challenging economic times.
  • Monitored and analyzed sales reports to identify opportunities for growth.
  • Improved staff morale through regular recognition programs, rewards incentives, open communication channels, resulting in lower employee turnover rates.
  • Managed inventory levels, ensuring optimal stock at all times for customer needs.
  • Coordinated staff schedules to ensure full coverage during peak hours, enhancing customer service.
  • Increased customer loyalty with personalized shopping experiences and excellent service.
  • Enhanced social media presence, driving more foot traffic to store.
  • Developed and executed staff training programs to enhance customer service skills.
  • Resolved customer complaints with effective solutions, maintaining positive store reputation.
  • Interacted well with customers to build connections and nurture relationships.
  • Reported issues to higher management with great detail.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted in recruiting, hiring and training of team members.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reduced operational risks while organizing data to forecast performance trends.

General Manager

Krown Rust Control Antigonish
01.2015 - 04.2019
  • Oversaw daily operations, ensuring compliance with safety regulations and company policies.
  • Led team in implementing efficient rust control techniques, improving service quality and customer satisfaction.
  • Developed and executed strategic marketing initiatives to increase brand visibility and attract new customers.
  • Managed inventory levels and procurement processes to optimize supply chain efficiency and reduce costs.
  • Trained and mentored staff on best practices for rust prevention services, enhancing team performance and expertise.
  • Analyzed financial statements to identify trends, driving informed decision-making for resource allocation.
  • Established performance metrics to evaluate operational effectiveness, fostering a culture of continuous improvement.
  • Collaborated with stakeholders to develop long-term business strategies aimed at growth and sustainability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget implementations, employee evaluations, and contract details.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.

Commercial Lobster Fisher Deckhand

Darrell Doiron Fisheries
02.2001 - 2016
  • Operated fishing equipment to efficiently catch and process seafood products.
  • Assisted in maintaining safety protocols and equipment cleanliness during fishing operations.
  • Collaborated with team members to optimize daily catch schedules and routes.
  • Monitored environmental conditions to ensure compliance with regulations and enhance fish quality.
  • Trained new crew members on operational procedures and safety standards.
  • Implemented best practices for sustainable fishing to minimize ecological impact.
  • Participated in quality control inspections to uphold product standards before distribution.
  • Employed sustainable fishing practices to minimize environmental impact while adhering to industry guidelines.
  • Implemented effective catch monitoring programs to track and report on the success of various fishing strategies.
  • Maintained safe working environment for crew members, ensuring adherence to safety protocols and regulations.
  • Developed long-lasting partnerships with suppliers, ensuring access to high-quality bait at competitive prices throughout each season.
  • Enhanced team collaboration by promoting open communication among crew members during fishing expeditions.
  • Collaborated with local authorities regarding regulatory compliance, maintaining a positive reputation within the community as a responsible fisher organization.
  • Provided training to new crew members on best practices in the use of fishing gear and equipment for desired outcomes.
  • Streamlined sorting and storage processes for caught fish, improving overall freshness and quality upon delivery.
  • Assessed fish for signs of disease and tossed back those with defects to comply with [Type] guidelines.
  • Cleaned equipment and facilities, paying close attention to operability and safety.
  • Operated fish-finding equipment to locate desirable catches and minimize wasted time.
  • Packaged and loaded products for shipment.
  • Kept up with detailed ship and gear maintenance schedule to maintain optimal fishing levels and revenue returns.
  • Operated navigational instruments to correctly steer vessel.
  • Inspected and maintained deck equipment and supplies.
  • Met requirements for government-issued certifications, keeping ship in full compliance.
  • Troubleshot and resolved mechanical problems with various systems and equipment.
  • Installed, tested and configured new shipboard equipment for use.
  • Operated specialized equipment, including winches, cranes and derricks during ship operations.

PT Delivery Driver

Lewis Mac Donald Independent Farmers Dairy
01.2012 - 09.2015
  • Operated delivery routes efficiently, ensuring timely arrival and customer satisfaction.
  • Maintained accurate records of deliveries and inventory for streamlined operations.
  • Conducted vehicle inspections and performed routine maintenance to ensure safety standards.
  • Assisted in training new drivers on company protocols and delivery procedures.
  • Implemented cost-saving measures by optimizing delivery routes for fuel efficiency.
  • Fostered positive relationships with clients through exceptional service and communication skills.
  • Collaborated with warehouse staff to coordinate loading schedules and streamline processes.
  • Monitored compliance with health and safety regulations during all delivery activities.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Filled out load paperwork and DOT-mandated log books.

Property Manager

Compass Commercial Property Management
09.2010 - 08.2011
  • Managed property operations, ensuring efficient tenant communications and prompt resolution of issues.
  • Oversaw leasing processes, including tenant screening and lease negotiations to maximize occupancy rates.
  • Developed and implemented maintenance schedules to enhance property appearance and functionality.
  • Coordinated with contractors for repairs and renovations, maintaining compliance with safety regulations.
  • Analyzed market trends to optimize rental pricing strategies and improve competitive positioning.
  • Trained and mentored junior property staff on best practices in tenant relations and operational procedures.
  • Led budget management initiatives, aligning expenditures with financial performance goals for multiple properties.
  • Cultivated relationships with vendors to negotiate favorable contracts, reducing operational costs across the portfolio.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
  • Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
  • Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
  • Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
  • Developed and implemented comprehensive property maintenance plan, leading to increase in property values.
  • Streamlined rent collection processes, significantly reducing late payments.
  • Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
  • Coordinated with legal counsel to handle eviction processes smoothly and professionally.
  • Conducted regular property inspections to preemptively identify and address maintenance needs.
  • Enhanced security measures, significantly reducing incidents on property premises.
  • Managed budget effectively, ensuring all property expenses were kept within allocated funds.
  • Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
  • Boosted property occupancy rates through targeted marketing campaigns and personalized property showings.
  • Fostered positive relationships with tenants and property owners, leading to high retention rates.
  • Conducted thorough tenant screenings to ensure reliable and respectful tenant base.
  • Collected and maintained careful records of rental payments and payment dates.
  • Kept properties in compliance with local, state, and federal regulations.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Communicated effectively with owners, residents, and on-site associates.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Coordinated appointments to show marketed properties.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.

Education

Associate of Applied Science - Paramedicine

Nova Scotia School Of Allied Health
Halifax, NS

No Degree - Carpentry

PRVS
Stellarton, NS

High School Diploma -

New Glasgow High School
New Glasgow, NS

Occupational Health And Safety

PRVS
Stellarton, NS

No Degree - Amusement Mechanic

NSCC Ackerly
Halifax, NS
06-2019

No Degree - Undercoating Technology

Krown Certified Undercoating Program
Toronto, ON
10-2017

Open Water Diver

PADI
Vernon, BC
09-1995

Skills

  • Computer skills
  • Store cleaning
  • Inventory monitoring
  • Sales reporting
  • Brand awareness
  • Space planning
  • Store maintenance
  • Delivery coordination
  • Warranty sales
  • Social media
  • Loyalty program promotion
  • Promotions and discounts

Languages

English
Native or Bilingual

Affiliations

  • Freemason
  • American Medical Informatics Association
  • Nova Scotia Paramedics Association

Certification

  • Certified PADI Open Water Diver
  • Certified OHS
  • Certified JOHS
  • Certified Nationally Registered Paramedic Advanced Care
  • Certified Studient safety Awareness
  • Marine Emergency (MED)
  • WHIMS
  • Marine Fire Fighting
  • Certified Medical First Responder Instructor
  • AED Certified instructor

Interests

  • Community Cleanup
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Gardening
  • Music
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Strategy Games
  • Learning new cooking techniques and expanding my culinary skills
  • I like looking at the stars and learning about constellations
  • Volunteering
  • Auto Repair/Restoration
  • Watching Movies and TV Shows
  • I enjoy helping others and giving back to the community
  • DIY and Home Improvement
  • Woodworking
  • Cooking
  • Growing herbs, vegetables, or fruits in home gardens

Timeline

Home Appliance and Furniture Sales Associate

J R Rahey’s Furniture and Appliances
11.2023 - Current

Shop Manager

R G J Enterprises LTD.
04.2019 - 04.2022

General Manager

Krown Rust Control Antigonish
01.2015 - 04.2019

PT Delivery Driver

Lewis Mac Donald Independent Farmers Dairy
01.2012 - 09.2015

Property Manager

Compass Commercial Property Management
09.2010 - 08.2011

Commercial Lobster Fisher Deckhand

Darrell Doiron Fisheries
02.2001 - 2016

Associate of Applied Science - Paramedicine

Nova Scotia School Of Allied Health

No Degree - Carpentry

PRVS

High School Diploma -

New Glasgow High School

Occupational Health And Safety

PRVS

No Degree - Amusement Mechanic

NSCC Ackerly

No Degree - Undercoating Technology

Krown Certified Undercoating Program

Open Water Diver

PADI

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Sheldon Grover