Summary
Overview
Work History
Education
Timeline
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Shelby Warnock

Summary

Known for my outgoing personality and ability to foster positive relationships, I excel in customer relationship management and marketing strategies. I am a dedicated, hard-working individual who always takes pride in what I do, not only in the workplace but also as a strong academic learner. With a degree in business administration, complemented by hands-on experience in team management and project organization, I am proven quick to be able to adapt to new tasks and actively contribute to achieving organizational goals

Overview

7
7
years of professional experience

Work History

Summer Wharfinger/Administration

The Port of Nanaimo
05.2024 - 10.2024
  • Performed office work such as registering vessels, taking moorage payments, managing customer accounts, gathering insurance, and making reservations
  • Represented the Port as an ambassador while providing information to customers about the city and the harbour
  • Carried out general maintenance tasks for facilities and equipment
  • Assisted in outreach to companies for an advertising board at the Port of Nanaimo

Marketing Intern/Associate

H10 AI
01.2023 - 08.2023
  • Implemented sales outreach for potential clients
  • Performed target market identification and recommendation of marketing techniques
  • Collaborated with other employees for project management and website design
  • Conducted primary and secondary research to better understand customer needs and behaviors.
  • Exercised professional communication tactics and customer relationship management skills.
  • Participated in job shadowing sessions to increase my knowledge on sales tactics.

SportFest Event Coordinator/Marketing Strategy Student

Lethbridge Sport Council
01.2022 - 04.2022
  • Developed a marketing campaign for the annual Lethbridge SportFest event
  • Project and teamwork organization by coordinating schedules and timelines.
  • Cooperative marketing outreach and implementation
  • Developed creative marketing materials that generated interest and boosted event attendance.
  • Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality as this was a not-for-profit organization

Assistant Manager

Booster Juice
04.2018 - 12.2021
  • Managed staff by giving directional tasks
  • Assisted in preparing work schedules
  • Met monthly sales quotes
  • Handled cash and organizing deposits
  • Provided personal experiences for all customers
  • Interviewed and hired new staff members
  • Presented staff meetings to ensure store policies are upheld
  • Ensured safety measures were followed and updated
  • Placed orders, counted inventory, sorted products

Education

Bachelor of Business Administration - Major in Marketing

Vancouver Island University
Nanaimo, BC
04.2024

Diploma in Business Administration - Major in Marketing

Lethbridge College
Lethbridge AB
04.2022

Timeline

Summer Wharfinger/Administration

The Port of Nanaimo
05.2024 - 10.2024

Marketing Intern/Associate

H10 AI
01.2023 - 08.2023

SportFest Event Coordinator/Marketing Strategy Student

Lethbridge Sport Council
01.2022 - 04.2022

Assistant Manager

Booster Juice
04.2018 - 12.2021

Bachelor of Business Administration - Major in Marketing

Vancouver Island University

Diploma in Business Administration - Major in Marketing

Lethbridge College

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Shelby Warnock