Shelby Vanwinkle
Garden Valley
Summary
Detail-oriented Pharmacy Clerk proficient in patient confidentiality and customer service. Experienced in maintaining accurate records and streamlining workflow to enhance pharmacy operations.
Overview
5
5
years of professional experience
Work History
Pharmacy Clerk
Cool Village Pharmacy
08.2023 - Current
- Generated labels for prescriptions and maintained accurate records.
- Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients.
- Input patient information into computer system for prescription orders.
- Maintained records of prescriptions filled for patients by completing pharmacy log and updating customer accounts.
- Located and processed ready prescriptions to customers, distributed medication information documentation and facilitated medication consultations.
- Processed payments for prescriptions and accurately completed cash and credit card transactions.
- Organized pharmacy area to maintain clean and orderly environment.
- Greeted customers at counter and provided excellent customer service.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Enhanced pharmacy workflow efficiency by organizing medication inventory and restocking shelves as needed.
Cashier
Holiday Market
09.2021 - 08.2023
- Processed customer transactions efficiently and accurately using point-of-sale system.
- Maintained clean and organized checkout area, ensuring compliance with health and safety standards.
- Trained new cashiers on company policies, procedures, and customer service best practices.
- Collaborated with team members to manage inventory levels, restocking shelves as needed.
- Resolved customer complaints promptly, fostering positive relationships and promoting repeat business.
- Implemented streamlined checkout procedures, reducing transaction times and improving overall efficiency.
- Greeted customers entering store and responded promptly to customer needs.
Education
High School Diploma -
Golden Sierra High School
Garden Valley, CASkills
- Answering customer questions
- Stocking shelves
- Patient confidentiality
- Verifying orders
Timeline
Pharmacy Clerk
Cool Village Pharmacy
08.2023 - Current
Cashier
Holiday Market
09.2021 - 08.2023
High School Diploma -
Golden Sierra High School