SHELBY TORRES
Los Angeles,CA
Summary
Former Division I Athlete at the University of Maryland.
Experienced leader with strong background in guiding teams, managing complex renewable projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach, strong work ethic, and commitment to excellence.
By understanding local and global commercial construction trends and regulations, I can guarantee my team and customers a positive and repeatable experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Manager
CED-GREENTECH RENEWABLES COMMERCIAL SOCAL
09.2023 - Current
- Maintains successful customer & vendor-facing relationships
- Manages, on average, 5-10 Electric Vehicle Charger projects at one time
- Delivers consistent customer service from the time of order to installation and through all warranty claims
- Submits purchase orders to vendors within supply agreements
- Leads the team through technological upgrades
- Supervises all renewable energy projects and sales
- Manages freight in & out company wide
- Creates canned reports for all sales and management to run appropriately
- Deploys digitally managed asset solutions for my customers
EV Charging Project Manager
CED Greater LA
09.2022 - 09.2023
- Systematized all EV Charger software submittals
- Assisted in the annual commercial construction forecast
- Collaborated with customers to create SOPs
- Strengthened customer relationships through consistent service
- Managed over 300 projects from procurement to commission.
Supervisor
PAR 4 VALET
07.2015 - 11.2022
- Oversaw 1-2 teams at various events
- Created the team schedule & collected payment at the end of service
- Drove varied vehicles, including luxury and sports models, safely and legally.
- Maneuvered vehicles into designated areas to maximize parking capacity.
Team Educator
WHOLE FOODS MARKET
06.2019 - 01.2022
- Trained and mentored 15 new personnel hired to fulfill various roles.
- Provided coaching and mentoring to employees.
- Analyzed and evaluated training effectiveness and program outcomes.
- De-escalated customer-facing situations with positive outcomes
Education
Bachelor of Arts - Anthropology
University of Maryland
College Park, MD05.2021
Bachelor of Arts - Criminology & Criminal Justice
University of Maryland
College Park, MD05.2021
Minor - Leadership
University of Maryland
College Park, MD05.2021
Skills
- Operational efficiency
- Team leadership
- Logistics management
- Inventory management
- Employee conflict resolution
- Electric Vehicle Charging
- Solar System - Modules, Inverters, Racking
- Pipe, Wire, Fittings, Couplings, Breakers
- Procedure development
- Client relations
- Supply chain distribution
- Microsoft office
Certification
Forklift Operator
Sales Force - Sales & Admin
Cornerstone - Ensemble View
Timeline
Operations Manager
CED-GREENTECH RENEWABLES COMMERCIAL SOCAL
09.2023 - Current
EV Charging Project Manager
CED Greater LA
09.2022 - 09.2023
Team Educator
WHOLE FOODS MARKET
06.2019 - 01.2022
Supervisor
PAR 4 VALET
07.2015 - 11.2022
Bachelor of Arts - Anthropology
University of Maryland
Bachelor of Arts - Criminology & Criminal Justice
University of Maryland
Minor - Leadership
University of Maryland