Shelby Telfer

-Maintain full product knowledge and daily specials

-Record food and drink orders, and serve customers

-Handle guest requests in an efficient manner

-Built relationships with guests through memorable experiences creating customers for life

-Worked multiple charity and high end events

-Earned beginner sommelier training

-Knowledge of all handcrafted cocktails and wines, to help enable customers to make personal decisions based on taste and interest

-Collaborated with others as a team to ensure excellent customer service

-Applied strong leadership and problem solving skills to maintain team efficiency and workflow

-Managed customer requests

-Opened and closed the restaurant

-Daily liquor inventory and beer counts

- Shelved and merchandised new products in a visually appealing and organized display

- Used product knowledge, sales abilities and customer relations skills to sell products

- Listened to customers needs to recommend products