Shelby Snook
Diamond Springs
Summary
Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
3
3
years of professional experience
2027
2027
years of post-secondary education
Work History
Waitress
Kyotos sushi
Sacramento
02.2025 - 11.2025
- Provided excellent customer service in a fast-paced dining environment.
- Assisted in menu recommendations and addressed customer inquiries effectively.
- Managed table assignments and ensured timely food delivery to guests.
- Collaborated with kitchen staff to maintain smooth service flow during peak hours.
- Handled cash transactions and processed payments accurately at the register.
- Maintained cleanliness and organization of dining area throughout shifts.
- Trained new team members on proper service protocols and restaurant standards.
- Upsold menu items, enhancing guest experience and increasing sales opportunities.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Checked back with customers throughout meal service to ensure satisfaction.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Answered questions about menu items, ingredients, and pricing.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Organized take-out orders efficiently according to customer requests.
- Bussed tables as needed during peak hours.
Caretaker
Shelly
Sacramento
01.2023 - 08.2025
- Maintained cleanliness and organization of living spaces for residents.
- Assisted residents with daily activities and personal care needs.
- Prepared nutritious meals according to dietary requirements and preferences.
- Provided companionship and emotional support to enhance resident well-being.
- Cleaned windows, walls, ceilings, carpets, floors, bathrooms, kitchens. using appropriate cleaning supplies.
- Maintained cleanliness of facility grounds by sweeping, mopping, vacuuming, dusting, and removing trash.
- Followed established safety procedures while performing all tasks related to caretaking duties.
- Provided assistance to disabled persons in accordance with their individual needs.
- Maintained landscaped area by picking up trash, removing debris and contacting landscaping team to address issues.
- Developed strong working relationships with tenants through courteous customer service practices.
- Organized storage areas in order to maximize space efficiency.
- Assisted with moving furniture or other items as requested by staff members or visitors.
- Communicated with management about changes, maintenance needs and tenant issues.
Chef, waitress
Falafel corner
Diamond Springs
01.2024 - 01.2025
- Cooked food, prepared food, rung customers up, helped open and close, brought food to customers
- Prepared fresh falafel and other menu items daily.
- Maintained cleanliness and organization of the kitchen area.
- Collaborated with team members to ensure timely service.
- Followed food safety guidelines to maintain high standards.
- Operated kitchen equipment safely and efficiently.
- Engaged with customers to enhance dining experience.
- Maintained a clean work environment by adhering to sanitation policies and procedures.
- Prepared high-quality dishes according to established recipes.
- Checked quality of raw materials before use.
- Stored foods correctly using correct storage containers and labelling systems.
- Monitored food preparation methods, portion sizes and garnishing of dishes to ensure that food was prepared in accordance with the restaurant's recipes and presentation standards.
Education
Associate of Science - Microbiology
California State University, Chico
Chico, CA 09.2025 - 11.2026
Christian Brothers Highschool
Sacramento, CaliforniaSkills
- Laboratory techniques
- Research methodologies
- Data analysis
- Customer service
- Always on time
- Quick learner
Accomplishments
- Honors role
Affiliations
- Gardening
- Animal care
Timeline
Associate of Science - Microbiology
California State University, Chico
09.2025 - 11.2026
Waitress
Kyotos sushi
02.2025 - 11.2025
Chef, waitress
Falafel corner
01.2024 - 01.2025
Caretaker
Shelly
01.2023 - 08.2025
Christian Brothers Highschool