SHELBY PRIMROSE
Camrose,Canada
Summary
Dynamic Customer Account Manager with a proven track record at United Farmers of Alberta, excelling in customer relationship management and problem resolution. Adept at crop planning and product recommendations, I drive revenue growth through effective interpersonal skills and adaptability, ensuring high customer satisfaction and fostering strong business relationships.
Overview
5
5
years of professional experience
Work History
Customer Account Manager
United Farmers of Alberta
Camrose, AB
03.2023 - 06.2025
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed inventory and supplies to ensure materials were available when needed.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Assisted customers in selecting appropriate products or services for their needs.
- Generated new business opportunities through cold calling campaigns.
- Collaborated with team members to develop effective sales plans.
Crop Production Advisor
Nutrien Ag Solutions
Killam, AB
09.2021 - 03.2023
- Implemented on-farm sales strategies to drive revenue growth.
- Developed and maintained strong business relationships with customers.
- Interpreted soil samples for informed decision-making.
- Researched and addressed technical inquiries to enhance customer support.
- Provided friendly, efficient service while managing challenging situations effectively.
- Met with customers to assess needs and recommend tailored solutions.
- Delivered in-field advice on products and best practices.
Product Development Intern
Syngenta
Red Deer, AB
04.2020 - 01.2021
- Facilitated quality assurance and product assessments to promote high-quality productions
- Conducted experimental sprays and maintained detailed records of results and outcomes
- Applied good documentation practices when recording data and managing source documentation
- Assisted in research and development of new equipment, product and processes
- Set up and operated various equipment and technology
- Plowed and tilled fields to prepare soil for crop planting
- Identified pests, weeds and plants to determine appropriate selection of pesticides and fertilizers
- Sprayed crops with pesticides and insecticides to reduce damage and control insects and weeds.
Education
Bachelor of Science Applied Degree -
Olds College
Olds, AB08.2021
Certificate - Agriculture Technology Integration
Olds College
Olds, AB04.2021
Business Administration General Management Diploma -
Red Deer College
Red Deer, AB04.2019
Skills
- Crop planning
- Product recommendations
- Customer relationship management
- Problem resolution
- Adaptability
- Time management
- Interpersonal skills
- Proficient with technology
Affiliations
- Vice President of the Rose City Curling Club Board
References
- Shelly Skoberg, Manager Sales and Service UFA, shellyskoberg@gmail.com, (780)-385-1302
- Connor Roland, President Rose City Curling Club, roland.connor@gmail.com (639)-895-0850
Timeline
Customer Account Manager
United Farmers of Alberta
03.2023 - 06.2025
Crop Production Advisor
Nutrien Ag Solutions
09.2021 - 03.2023
Product Development Intern
Syngenta
04.2020 - 01.2021
Bachelor of Science Applied Degree -
Olds College
Certificate - Agriculture Technology Integration
Olds College
Business Administration General Management Diploma -
Red Deer College
Similar Profiles
GEET ARORAGEET ARORA
Shipping/Receiving/Fulfillment Coordinator/Sales Supervisor at UNITED FARMERS OF ALBERTA(UFA)Shipping/Receiving/Fulfillment Coordinator/Sales Supervisor at UNITED FARMERS OF ALBERTA(UFA)
Kasity BilousKasity Bilous
CSSR2 / HSL at United Farmers of AlbertaCSSR2 / HSL at United Farmers of Alberta
GEET ARORAGEET ARORA
Shipping/Receiving/Fullfilment Coordinator at UNITED FARMERS OF ALBERTA(UFA)Shipping/Receiving/Fullfilment Coordinator at UNITED FARMERS OF ALBERTA(UFA)
Desiree de KockDesiree de Kock
Teacher at Elk Island Catholic SchoolsTeacher at Elk Island Catholic Schools
Toonna Kelechi CherishToonna Kelechi Cherish
Building Services Team Lead at BrightClean Facility ServicesBuilding Services Team Lead at BrightClean Facility Services