Shelby Price
Regina,Canada
Summary
Personable and dedicated customer service representative and team lead with extensive experience. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Lead | Bridal Stylist
The Bridal Boutique
Regina, Saskatchewan
09.2024 - Current
- Consulted with brides to understand their vision and style preferences.
- Assisted clients in selecting wedding gowns and accessories tailored to their needs.
- Maintained an organized inventory of bridal gowns and accessories in the boutique.
- Utilized social media platforms to promote products and services.
- Contributed to an exceptional client experience by receiving five-star reviews.
- Assisted manager with operational duties including training new staff members.
Early Childhood Educator
Balgonie Early Learning Centre and Prairie Dreams Learning Centre
09.2022 - 06.2024
- Designed engaging lesson plans for diverse learning styles and developmental needs.
- Facilitated creative activities that promote social, emotional, and cognitive growth.
- Collaborated with parents to support children's learning and development goals.
- Implemented classroom management techniques to create a positive learning environment.
- Assessed children's progress through observations and developmentally appropriate assessments.
- Maintained daily records of individual activities, behaviours, meals and naps.
Retail Salesperson
The Emporium
09.2021 - 03.2022
- Assisted customers in product selection and provided personalized service.
- Managed inventory levels and organized merchandise on the sales floor.
- Resolved customer inquiries and complaints with effective communication skills.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Assisted in the development of new product, packaging, and creating promotional/marketing material to increase sales.
Beauty Boutique Specialist
Shoppers Drug Mart
09.2019 - 07.2021
- Advised customers on skincare and beauty products to enhance their shopping experience.
- Managed inventory levels, ensuring adequate stock of popular beauty items.
- Assisted in creating visually appealing product displays to attract customer interest.
- Resolved customer inquiries and complaints with professionalism and care.
- Collaborated with team members to maintain a clean and inviting boutique environment.
Education
Early Childhood Education Diploma -
Saskatchewan Polytechnic
Regina06-2023
Skills
- Customer Relationship Management
- Sales
- Team Leadership
- Employee Training
- Task Management
- Prioritization
- Delegation
- Problem-solving
- Communication
- Teamwork
- Customer service
Certification
- First Aid Certificate - J & T First Aid Consulting
- Saskatchewan Food Safety Certificate
- Serve It Right Certificate
Timeline
Team Lead | Bridal Stylist
The Bridal Boutique
09.2024 - Current
Early Childhood Educator
Balgonie Early Learning Centre and Prairie Dreams Learning Centre
09.2022 - 06.2024
Retail Salesperson
The Emporium
09.2021 - 03.2022
Beauty Boutique Specialist
Shoppers Drug Mart
09.2019 - 07.2021
Early Childhood Education Diploma -
Saskatchewan Polytechnic