Summary
Overview
Work History
Education
Skills
Languages
References
Hobbies and Interests
Timeline
Generic

Shelby Orser

Woodstock First Nation,NB

Summary

Highly organized and dedicated with a positive attitude. Able to handle multiple assignments while under pressure. Have excellent written, oral, and interpersonal communication skills. Patient-focused and empathetic, ensuring clients receive adequate nutrition and follow medication regimens. Report any concerning changes in patients to advised supervisor. Offering experience, care, and extensive knowledge obtained to improve the lives of patients.

Overview

17
17
years of professional experience

Work History

Personal Support Worker

Carleton Manor
06.2021 - Current
  • Follow standard service and safety protocols to foster safe environment for clients and staff
  • Assist clients with bathing, dressing and grooming to promote good personal hygiene and avoid skin breakdown
  • Assist clients with moving in and out of beds, baths, and wheelchairs
  • Built strong relationships and bonds with clients to provide stable, supportive system
  • Led clients in exercises to maintain strength and work towards recovery
  • Observe physical and mental condition, intake and output and exercise levels to monitor client condition to facilitate follow up by RN
  • Promote independence to help clients accomplish basic daily living skills
  • Maintain safe and clean patient environments.

Personal Support Worker

NBCC
09.2020 - 06.2021
  • Skills Attained: obtain vitals, monitor intake and output, perform a head-to-toe assessment, including general survey, inspection of the head, neck, chest, respirations, abdomen, upper extremities and lower extremities for any abnormalities, IV removal, foley catheter removal, catheter care, application and removal of TED's stockings, ostomy care, administering an enema, proper use of the incentive spirometer, obtaining MRSA swabs, occult blood specimens, oxygen saturation and pain, preparing a sterile field and providing surgical wound care, applying tensor and figure-eight wraps, providing cast care, executing post-mortem care, and formally documenting all skills stated
  • Assess patients and how they are tolerating procedures, therefore, aiding in their care, implementing whatever I can do to make them feel comfortable.

Supervisor of Home Furniture

Home Hardware
11.2019 - 09.2020
  • Supervise the entire furniture side of the store
  • Appliances and furniture are brought up and placed necessarily for sales
  • General cleaning and facing accordingly
  • Count inventory
  • Order Furniture and appliances as they sell
  • Assist customers with selecting paint and decor for their home
  • Increase monthly sales.

Pharmacy Assistant

Shoppers Drug Mart Pharmacy
08.2019 - 10.2019
  • Perform administrative tasks: answer the phone, receive and input prescription orders, restock inventory, gather and organize medications, assist with drug dispensing by measuring, compounding, packaging and distributing medication.

Cosmetician/Cosmetics Merchandiser

Shoppers Drug Mart
05.2014 - 01.2019
  • Derm consultations, and makeup applications
  • General cleaning and restocking
  • Cycle count inventory, customer returns, check expiry dates on products, create the cosmetics calendar on Shoppers Drug Mart University etc
  • Customer satisfaction.

Casual EA

Anglophone West School District
09.2017 - 01.2018
  • Assist special needs students, such as those with mental or physical disabilities, with communication, mobility and personal hygiene
  • Monitor students during break or noon hour
  • Accompany and supervise students during activities in the school gymnasium, laboratories, libraries, and field trips.

Dining room and banquet server

Riverside Resort and Conference Centre
08.2012 - 01.2014
  • General restocking in the food and beverage area, serving, general cleaning, ringing in the person or persons order, handling cash, credit, and debit cards
  • Customer satisfaction.

Customer service

Dairy Queen
06.2007 - 01.2010
  • Make and decorate cakes, take orders on drive-thru and front counter, make sure lobby is clean, take down the ice cream pumps, general cleaning of the staff area, and customer satisfaction.

Education

Completed First Aid & CPR -

St. John Ambulance
Woodstock, NB
04.2023

Personal Support Worker Program -

NBCC
Woodstock, NB
09.2020

Sage 50 Accounting Basics -

NBCC
Fredericton, NB
07.2019

Human Services -

Holland College
PEI, NS
11.2010

Grade 12 -

High School
Woodstock, NB
06.2009

Skills

  • Multitasking
  • Coordination
  • Motivation
  • Organization
  • Planning
  • Task prioritization
  • Companionship
  • Verbal and non-verbal communication
  • Deliver exceptional care
  • Personal hygiene
  • Monitor vital signs

Languages

English

References

  • Matthew Bubar, Manager, Dairy Queen, (506)328-7449, Bubar19@gmail.com
  • Holly Jones, Vice Principal, Townsview School, (506)324-5419, Holly.jones@nbed.nb.ca
  • Jane Mclean, Supply Teacher, AWSD, (506)328-5503, Jane.mclean07@gmail.com
  • Carly Godin, Lead RN, Carleton Manor, (506)323-8246, Carlyvgodin@gmail.com

Hobbies and Interests

  • Community service
  • Volunteering
  • Yoga
  • Music
  • Any outdoor activities

Timeline

Personal Support Worker

Carleton Manor
06.2021 - Current

Personal Support Worker

NBCC
09.2020 - 06.2021

Supervisor of Home Furniture

Home Hardware
11.2019 - 09.2020

Pharmacy Assistant

Shoppers Drug Mart Pharmacy
08.2019 - 10.2019

Casual EA

Anglophone West School District
09.2017 - 01.2018

Cosmetician/Cosmetics Merchandiser

Shoppers Drug Mart
05.2014 - 01.2019

Dining room and banquet server

Riverside Resort and Conference Centre
08.2012 - 01.2014

Customer service

Dairy Queen
06.2007 - 01.2010

Completed First Aid & CPR -

St. John Ambulance

Personal Support Worker Program -

NBCC

Sage 50 Accounting Basics -

NBCC

Human Services -

Holland College

Grade 12 -

High School

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Shelby Orser