SHELBY OGASAWARA
Corona
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
Inland Pulmonary Specialists
Corona
09.2022 - 03.2023
- Designed and instituted an inventory system for existing documentation and digitized them into a library available for use on multiple platforms, streamlining business processes.
- Formulated automated spreadsheets that accumulate information directly from incoming emails.
- Tracked business expenses using Quickbooks and balanced accounts according to monthly bank statements.
- Communicated regularly with business contacts and assured the completion of important forms in a timely manner.
Front Desk Agent
Holiday Inn Express
Corona
05.2022 - 09.2022
- Managing all guest interactions with the Hotel from arrival to departure.
- Taking charge during crisis situations in the absence of managerial support.
- Responsible for guest satisfaction, hotel security and cashier duties such as the handling of monetary transactions for a guest's stay.
Tutor
Neighborhood Schools Program
Chicago
10.2019 - 06.2020
- Provided teaching assistance to individual students at Ray Elementary School in the subjects of math, English language learning, and reading comprehension.
- Spoke Spanish to help ESL (English as a Second Language) students understand their homework.
College Consultant
MyMentor
09.2018 - 06.2020
- Providing online assistance to high school students hoping to enter the college of their choice.
- Duties include weekly correspondence, live consulting sessions, and essay revisions.
- Remote
Residential Assistant
University of Chicago Summer Session
Chicago
06.2019 - 08.2019
- Planned and executed successful outings that familiarized students with the University of Chicago campus and the greater city of Chicago.
- Responsible for around the clock student care.
- Took charge of students in difficult situations including emergency response and mental health crises.
Intern
Illinois Coalition for Immigrant and Refugee Rights
Chicago
06.2019 - 08.2019
- Trained volunteers for voter registration drives, and registered over 2,000 newly naturalized citizens to vote in Illinois.
- Connected immigrants in crisis with legal and social support services.
Education
Bachelor of Arts - Philosophy
University of Chicago
Chicago, IL06.2024
Course Credit -
Norco College
Norco, CA11.2022
Diploma -
Orange County School of the Arts
Santa Ana, CA06.2018
Skills
- Spanish language proficiency
- Document digitization
- Inventory management
- Office administration
- Time management
- Microsoft Office Suite
- Excel and PowerPoint
- Canva design skills
- Social media strategy
- Instagram management
- Opera PMS expertise
- QuickBooks Online proficiency
- Attention to detail
Leadership And Volunteer Activities
Student Coordinator for UChicago Careers in Law, Taking the Next Step, Chicago, IL, 09/19, 02/20, Organized the panel and professional luncheon for Career Advancement's flagship event., Maintained contact with professionals in the field of law and ensured that the programming of the event is successful on the day of the event.
Languages
Spanish
Professional
Timeline
Administrative Assistant
Inland Pulmonary Specialists
09.2022 - 03.2023
Front Desk Agent
Holiday Inn Express
05.2022 - 09.2022
Tutor
Neighborhood Schools Program
10.2019 - 06.2020
Residential Assistant
University of Chicago Summer Session
06.2019 - 08.2019
Intern
Illinois Coalition for Immigrant and Refugee Rights
06.2019 - 08.2019
College Consultant
MyMentor
09.2018 - 06.2020
Bachelor of Arts - Philosophy
University of Chicago
Course Credit -
Norco College
Diploma -
Orange County School of the Arts