Shelby Murch
Bakersfield
Summary
Adept at HIPAA compliance and patient confidentiality, I significantly reduced claim denials through meticulous attention to detail at Bakersfield Derm. My expertise in insurance coverage verification and data entry proficiency, coupled with a proactive approach, ensures accuracy and efficiency in handling sensitive patient information.
Bringing detail-focused and positive approach, combined with excellent organizational skills and ability to manage multiple tasks efficiently. Well-versed in insurance policies and patient data management, with proficiency in database software and communication tools. Committed to ensuring accurate and timely verification to support seamless healthcare operations.
Overview
10
10
years of professional experience
Work History
Insurance Verification Specialist
Accelerated Urgent Care
12.2022 - 02.2025
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Updated patient records with accurate, current insurance policy information.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Obtained payments from patients and scanned identification and insurance cards.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Ensured accuracy in patient insurance information by meticulously verifying details, leading to reduction in claim denials.
- Reduced errors in insurance claims by conducting thorough audits and implementing corrective measures.
Billing Coding Specialist
Bakersfield Derm
03.2024 - 04.2024
- Upheld strict confidentiality standards by consistently adhering to HIPAA regulations and safeguarding sensitive patient information.
- Supported continuous improvement initiatives within the department by participating in ongoing training opportunities and sharing insights with team members.
- Facilitated smooth billing operations through effective coordination with insurance companies, addressing inquiries and resolving issues as needed.
- Reduced claim denials by meticulously auditing patient account information for errors, omissions, or inconsistencies before submission.
Receptionist
Stilwell Equipment Sales & Service
02.2015 - 06.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
GED -
Taft College
Taft, CASkills
- Attention to detail
- Patient confidentiality
- HIPAA compliance
- Insurance coverage verification
- Data entry proficiency
Timeline
Billing Coding Specialist
Bakersfield Derm
03.2024 - 04.2024
Insurance Verification Specialist
Accelerated Urgent Care
12.2022 - 02.2025
Receptionist
Stilwell Equipment Sales & Service
02.2015 - 06.2020
GED -
Taft College
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