Shelby Mulligan

• Ensured proper sanitation of bar area, glassware, utensils, and equipment.
• Checked identification cards for proof of age prior to serving alcohol beverages.
• Followed safety protocols while handling sharp tools or dangerous chemicals.
• Processed payments accurately and efficiently with POS system.
• Resolved customer complaints in a professional manner.
• Greeted customers and provided excellent customer service.
• Developed good working relationships with fellow employees through effective communication.
• Performed opening and closing duties including restocking supplies.
• Trained new bartenders on drink preparation and upselling techniques.

• Assigned tasks to appropriate personnel based on their skill level and availability.
• Ensured compliance with established policies and procedures related to scheduling activities.
• Analyzed resource requirements for each project and identified potential conflicts or delays.
• Communicated schedule changes effectively throughout the organization when necessary.
• Resolved scheduling disputes between internal stakeholders in an effective manner.
• Maintained accurate records of all tasks completed by the team.
• Worked closely with project managers to prioritize tasks according to importance and urgency levels.
• Determined the most efficient timeline for completing a given assignment while ensuring optimal resource utilization.
• Created, updated, and monitored project schedules for multiple departments.
• Maintained positive working relationship with fellow staff and management.
• Handled incoming calls and directed callers to appropriate department or employee.
• Performed general clerical duties such as photocopying, faxing,

seaming.