Shelby MacNeil
Hagersville,ON
Summary
Professional esthetician with strong focus on skin health and beauty treatments. Proven ability to adapt to changing client needs while delivering exceptional results. Collaborative team player known for reliability and effective communication. Skilled in facial treatments, Pedicures, manicures , waxing, eyelash extensions.
Experienced server.
Creator for User generated content for social media platforms.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Esthetician
Self Employed
01.2015 - 12.2026
- Educated clients on proper lash care techniques to enhance longevity and appearance of extensions.
- Maintained strict sanitation protocols to ensure a clean and safe environment for clients.
- Performed waxing, Eyelash Extensions,head and sculp massage, manicure & Pedicures.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
UGC content creation
Fivver
01.2024 - 06.2026
- Helped business create content for their products.
- filmed videos/commercials for the business social media for them to advertise their products
- video editing
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Barrel house
Privately owned
Caledonia, Ontario
01.2012 - 12.2013
- Provided exceptional customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to deliver timely food service.
- Resolved customer complaints with professionalism and empathy.
- Managed cash transactions and processed payments promptly.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
Esthetician
Patricks Hair & Esthetics
01.2007 - 02.2013
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Fostered friendly, warm, and exceptional customer experience.
- Stocked treatment rooms with proper supplies.
- Practiced new makeup application techniques and color combinations to promote various makeup brands.
- Performed Manicures, Pedicures, Facials, Waxing. Hair treatments, Eyelash and eyebrow tints, Wedding makeup.
Receptionist
Healing Journey
01.2009 - 12.2011
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handling inventory
Education
Certified Esthetician -
Laurenzos Hair & Esthetics
Hamilton, ON09-2011
High School Diploma -
Mckinnon Park Secondary School
Caledonia, ON06-2009
Skills
- Exceptional communication & listening skills
- Customer service
- Multitasking and organization
- Excellent team player
- Video editing
- Content creation
- Eyelash extensions
Accomplishments
Smart serve
WHIMIS & First aid training
Volunteering at local nursing home
Certification
- First Aid Certification
- Licensed Esthetician - [State] Board of Cosmetology.
Volunteer work
I volunteered at Multiple nursing homes for my commuinty service hours, i also did my Co-op at the Riviera nursing home in caledonia.
my duties Volunteering included:
- Supported engaging, fun, and smooth-running events by helping with organization and planning activities such as Bingo, Cards, crafts, tea time, games, Puzzles and holiday events.
- Helping the Kitchen staff serve lunches, cleaning dishes, setting tables.
- Spending quality time with residents.
- Maintained clean, neat, and operational facilities to serve program needs.
Languages
English
Timeline
UGC content creation
Fivver
01.2024 - 06.2026
Esthetician
Self Employed
01.2015 - 12.2026
Barrel house
Privately owned
01.2012 - 12.2013
Receptionist
Healing Journey
01.2009 - 12.2011
Esthetician
Patricks Hair & Esthetics
01.2007 - 02.2013
Certified Esthetician -
Laurenzos Hair & Esthetics
High School Diploma -
Mckinnon Park Secondary School