Summary
Overview
Work History
Education
Skills
Websites
Additional Information
Awards
Languages
Affiliations
Timeline
Generic

SHELBY MacEWEN

Montreal,QC

Summary

Ambitious Political Science and International Studies Major; seasoned Operations Manager with four years of experience applying exceptional planning and problem-solving abilities toward enhancing day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Overview

13
13
years of professional experience

Work History

MANAGER

LULULEMON
01.2020 - Current
  • Leverage key business metrics in prioritizing responsibilities and decision-making while adapting to day-to-day business obstacles that arise with managing a team of thirty individuals, in fast paced retail environment
  • Maintaining efficient and effective systems and processes, and people to ensure that operations support the sales floor, as well as customer and employee experience both in-store and through OMNI channels
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
    Analyzed and reported on key performance metrics to senior management.

HEAD OF MERCHANDISE

LULULEMON
02.2019 - 02.2020
  • Accountable for weekly, monthly, and quarterly agendas, strategies, and targets for a team to execute under significant time and labour constraints; responsible for upholding company brand standards
  • Tracking and reporting specific sell-through; enrolling the entire team in strategies to push the sell-through and increase sales based on brand-specific marketing strategies.

FERTILIZER OPERATIONS- MACEWEN AGRICENTRE

01.2014 - 01.2018
  • Streamlining product and service delivery to farmers by prioritizing tasks, managing orders based on resources and logistics, and adapting to unforeseen challenges like weather disruptions
  • Ensuring timely operations through effective communication with customers, drivers, and team members.

ADMINISTRATION COORDINATOR- MACEWEN AGRICENTRE

MACEWEN AGRICENTRE
01.2011 - 01.2014
  • Assisted management with special projects to complete all tasks by deadlines.
  • Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Maintained databases and contact lists to keep important contact information accurate and up to date.
  • Maintained office calendars to track important dates and deadlines.

Education

Diploma - Business Management

John Molson School of Business
01.2022

Bachelor of Arts - International Studies

Bishops University
01.2019

Bachelor of Arts - Political Science

Bishops University
01.2019

Skills

  • Bilingual
  • People Management
  • Written Communication
  • Recordkeeping
  • Task Prioritization
  • Self-Directed
  • Supervision and Leadership
  • Customer Relations

Websites

Additional Information

LAKEFIELD COLLEGE SCHOOL 2010-2014

Awards

FLORENCE MAY FOREMAN SCHOLARSHIP, 3.6, 2019

Languages

English
French

Affiliations

Juvenile Diabetes Research Foudation

Timeline

MANAGER

LULULEMON
01.2020 - Current

HEAD OF MERCHANDISE

LULULEMON
02.2019 - 02.2020

FERTILIZER OPERATIONS- MACEWEN AGRICENTRE

01.2014 - 01.2018

ADMINISTRATION COORDINATOR- MACEWEN AGRICENTRE

MACEWEN AGRICENTRE
01.2011 - 01.2014

Diploma - Business Management

John Molson School of Business

Bachelor of Arts - International Studies

Bishops University

Bachelor of Arts - Political Science

Bishops University

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SHELBY MacEWEN